Quote:
"My colleagues from the Sales Department have informed me that you are having techical issues with your program. Please note you can have one program installed on two devices. Looking at your customer account I can see the given serial number (i.e. the one ending with "-66641" has already been registered twice (once for the version 12 and newly for the version 17.0). In case you wish to install the program on another device you will first need to unistall one of the above (e.g. the old version 12). Should you encounter any difficulties please just let me know, I can alse delete the old version 12 Slot for you from my end (only upon your confirmation)."
This support response goes against all previous options. I should be allowed to have two versions of each version installed on two computers.