Lost file after program crash?
Hi
Can anyone help me out here? I had just about finished two weeks work on a website when I got a error crash ID:90e40955-174c-4e7b-94c2-b04cb453b77b and this would not allow me to shut the program down. I had to switch the comp off but today I looked and the whole site that was saved now shows as a empty file? Xara unlike other web programs doesn't seem to help any tech support line? your help or advice please.
Re: Lost file after program crash?
It's not clear what version you are using but see if you can do this: Go to File/Open Recent/Backups... and scroll to the file you were working on. For further information, go to the Help file and look for "Automatic Backups". Hope this works out for you and you didn't lose too much work.
Re: Lost file after program crash?
You can raise a ticket with Xara through http://support.xara.com/.
Acorn
Re: Lost file after program crash?
Quote:
Originally Posted by
Boy
It's not clear what version you are using but see if you can do this: Go to File/Open Recent/Backups... and scroll to the file you were working on. For further information, go to the Help file and look for "Automatic Backups". Hope this works out for you and you didn't lose too much work.
Hi Boy that worked well enough to save most of my past work only lost the work put in last night, grateful for your advice Respect!
Re: Lost file after program crash?
Invest some time to copying your main files to a USB stick or get Dropbox and save your design files in a Dropbox folder on your machine.
Don't rely on one copy system or one machine.
Acorn
Re: Lost file after program crash?
Glad to hear that it worked and that the damage is limited Hollieskid!
Re: Lost file after program crash?
Quote:
Originally Posted by
Boy
It's not clear what version you are using but see if you can do this: Go to File/Open Recent/Backups... and scroll to the file you were working on. For further information, go to the Help file and look for "Automatic Backups". Hope this works out for you and you didn't lose too much work.
Quote:
Originally Posted by
Acorn
Invest some time to copying your main files to a USB stick or get Dropbox and save your design files in a Dropbox folder on your machine.
Don't rely on one copy system or one machine.
Acorn
Hi Acorn have learnt that now :) by the way I am new to Xara and using Xara Web 11 Premium
Re: Lost file after program crash?
Hello all, I use a computer with and additional Hard Drive. Will that keep me from loosing files as did Hollieskid for do you still suggest Drop Box??
Re: Lost file after program crash?
Quote:
Originally Posted by
musicmanbob
Hello all, I use a computer with and additional Hard Drive. Will that keep me from loosing files as did Hollieskid for do you still suggest Drop Box??
You should definitely use something like Dropbox, a Cloud service, that does not rely on your owned machines and devices.
Acorn