Xaratemplates X-Builder order download no longer availiable? Can someone help me out?

[Sophus]

Hello everyone.

It seems like Michal changed his website Xaratemplates recently and I can no longer download my order of X-Builder. Accounts also no longer exist there.

Sadly, Michal's e-mail address also seems to have vanished, so I cannot contact him that way.


I think the last X-Builder Update was released in mid 2022. Has somebody here a backup of the last version or a way to contact Michal?

[Acorn]

Michal joined Xara in 2022 so that is why there have been no updates.

I too found it disturbing that all purchase links and account details just frittered away.
Clearly X-Builder is a confusing conflict with Xara's new Web Block so X-Builder has just been swept aside.

Ask Xara directly if it will provide you a copy of X-Builder on proof of your past purchase.
Also ask it about anyone providing a copy of any of free XBuilder-2018-legacy.zip (34.3MB), 20210334-XBuilder-free.zip (16.2MB) or the bought 2022-XBuilder.zip (766MB); the ZIP names were probably changed by me.

Acorn

[Boy]

There was also an update in April 2022, version 2022.1 (771MB).

[Sophus]

Yeah, the last e-mail about updates I got was from 28th April 2022. So this seems to be the last update.

But the Xaratemplates website was still reachable like normal in the last year. But it looks like it changed just recently, at the end of 2023/beginning of 2024.

I have now created a ticket with Xara. I still have all my order confirmation e-mails backed up. But I'm not sure that they can do anything about this. Maybe they can tell Michal about this problem if he still works there.

[Boy]

That seems to be all you can do for now.

[Sophus]

No response from Xara so far.

I now created a new ticket.