I do not know if http://support.magix.net/ still allows you to query things with Magix Support.
if you click 'support' at the top of this page and then choose 'photo and design > xara designer pro x', then at the bottom of that page you should find a 'contact support' link under 'other ways to find help' where you can send email

https://www.magix.info/us/support/xa...ner-pro-x--27/ as at 18june23 [you will need magix account]