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  1. #1
    Join Date
    Aug 2001
    Location
    scotland
    Posts
    259

    Default

    Okay, I'm a techie novice and I haven't a clue whats up with my compo - am very much hoping that one of you will though!

    I can open .pdf files that I already have saved in my computer but ANY .pdf file that I try to download from the web doesn't/won't/refuses to open. All that is showning on the screen is a little square with a red square, green triangle and blue circle.

    I never used to have this problem until recently and can't think what I might have done to caused it.

    Please, please, help

    Mags
    IP

  2. #2
    Join Date
    Aug 2001
    Location
    scotland
    Posts
    259

    Default

    Okay, I'm a techie novice and I haven't a clue whats up with my compo - am very much hoping that one of you will though!

    I can open .pdf files that I already have saved in my computer but ANY .pdf file that I try to download from the web doesn't/won't/refuses to open. All that is showning on the screen is a little square with a red square, green triangle and blue circle.

    I never used to have this problem until recently and can't think what I might have done to caused it.

    Please, please, help

    Mags
    IP

  3. #3
    Join Date
    Nov 2000
    Location
    Red Boiling Springs TN USA
    Posts
    19,208

    Default

    Hi Mags,

    Is the square with a the red square, green triangle and blue circle showing on the web page or on your hard drive? Did you recently install Windows XP Service Pack 2? If the square icon is on your hard drive, when you click on it does explorer show the number of bytes in the file? If the number of bytes is larger than 0 you can try right clicking on the icon and then selection Open With and then selecting Acrobat Reader. If the number of bytes is 0 and you recently installed XP SP2 then the new security settings may have prevented the file from downloading.
    Soquili
    a.k.a. Bill Taylor
    Bill is no longer with us. He died on 10 Dec 2012. We remember him always.
    My TG Album
    Last XaReg update
    IP

  4. #4
    Join Date
    Dec 2000
    Location
    Out behind the henweigh...
    Posts
    5,115

    Default

    hi Mags,

    You could have a goofed up setting in your browser, or... the site could be goofed up. If you want to check another site. Go to IRS.gov they have lots of PDFs that should work. do a search for 1040...
    IP

  5. #5
    Join Date
    Aug 2001
    Location
    scotland
    Posts
    259

    Default

    Thanks so much you guys.

    The wee square with the red square etc, etc is showing on the webpage.

    No, haven't installed any Windows Service packs lately.

    Definately not the site, tried our own IR website and numerous others still getting the blasted wee square and no page opening.

    It definately must be something to do with the downloading, no problem at all opening .pdf files I already have on my hard drive.

    I was mucking about with my internet settings a wee while ago, could it be that? It only seems to be affecting the downloading/opening of .pdf files. I can download fonts, etc with no problem.

    Any suggestions?

    Thanks again

    Mags
    IP

  6. #6

    Default

    Hi Mags,
    I have the same problem. Clicking on a link to a PDF file results in a blank page. Probably something I did in the past 6mo to cause ... not really a problem. I just right click and select "save as" and download the PDF to a temp directory and then select "open" once downloaded. I clear my temp directories every couple of days. A little annoying ... but not a major problem.
    IP

  7. #7
    Join Date
    Dec 2000
    Location
    Out behind the henweigh...
    Posts
    5,115

    Default

    Hi Mags,

    you could always try restoring defaults if you use IE as your Broswer. see pretty pic...
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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    IP

  8. #8

    Default

    Nice try John ... but restoring defaults does not bring the PDF fairy back to MY machine http://www.talkgraphics.com/images/smilies/biggrin.gif
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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    IP

  9. #9

    Default

    It works now! ... the PDF fairy is back.

    Mags,
    Try downloading the latest version of Acrobat viewer from the Adobe website ... worked for me.
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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ID:	6400  
    IP

  10. #10
    Join Date
    Aug 2001
    Location
    scotland
    Posts
    259

    Default

    ooooohhhhhhhhh....please let it be something as simple as restore factory defaults. Off to try.

    and will also download the latest viewer

    .......fingers crossed
    IP

 

 

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