Designs Gallery missing responsive variants & themes

**TheCapn** · 06 November 2017, 07:17 PM

I started watching a Xara tutorial video about Creating a Mobile Variant, and the first thing it recommends is to start with template that includes a mobile variant, signified by (R). However, when I look in my designs gallery, not only do I NOT find any themes with (R), but I see a lot of themes shown in the tutorial are not available in my list of templates. Can someone please explain what is going on? Why am I missing so many templates, especially since I supposedly backed them up not long after I installed the program? (as smartly advised by this group) Most importantly, how can I get them back?

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**gwpriester** · 06 November 2017, 07:37 PM

You might need to click + More Online.

**TheCapn** · 06 November 2017, 08:26 PM

I don't have the "more online" option as the 365 subscription has expired. I assumed the backup I made beforehand would suffice. I do have an option for "Add designs from disc" but I cannot locate them on the CD.

**gwpriester** · 06 November 2017, 08:57 PM

then this content must be part of the 365 package.

**TheCapn** · 06 November 2017, 09:19 PM

Well if that's the case I am pretty disappointed with this new 365 version of XWDP. They marketed it as not being a cloud-based software and that I would have perpetual use of the product version I purchased, along with any updates during the 365 day registration period, as long as I didn't reinstall it (which I haven't). Plus, I assumed that when I backed up the designs gallery it included everything, not just a limited assortment and NO variant templates. And what about the supposed "back-up" CD I purchased? Shouldn't that include everything in the designs gallery? Any opinions on this, or am I missing something? Anyone from Xara want to address this?

P.S. I don't mean to sound snippy with you, Gary. You are being helpful as usual. I'm just frustrated is all.

**Egg Bramhill** · 06 November 2017, 10:41 PM

I'd really like to assist you Capn as from what I remember the latest version all websites are now responsive so the (R) suffix was discontinued.

However on trying to see if this was correct, on looking at my local design gallery all the sites templates I'd previously downloaded have all suddenly disappeared and I'll need to download them anew again.

Very unimpressed with this cloud nonsense!

**Acorn** · 07 November 2017, 08:12 AM

Originally Posted by Egg Bramhill

I'd really like to assist you Capn as from what I remember the latest version all websites are now responsive so the (R) suffix was discontinued.
However on trying to see if this was correct, on looking at my local design gallery all the sites templates I'd previously downloaded have all suddenly disappeared and I'll need to download them anew again.
Very unimpressed with this cloud nonsense!

Egg, don't you recall a recent Kate email, where the Xara Slideshow Widget was pulled. She went on to suggest it would be back early this month. (not yet though).

Perhaps the same is happening with the design templates and when Xara "refreshes" them with new-for-old, the old ones disappear from your downloaded stock and in TheCapn's case, never to be seen again as he no longer has on-line access.

Acorn

**TheCapn** · 07 November 2017, 01:03 PM

Originally Posted by Egg Bramhill

I'd really like to assist you Capn as from what I remember the latest version all websites are now responsive so the (R) suffix was discontinued.

However on trying to see if this was correct, on looking at my local design gallery all the sites templates I'd previously downloaded have all suddenly disappeared and I'll need to download them anew again.

Egg, I did some checking it seems they did in fact remove the (R) from responsive templates. However, not all templates are responsive, (at least, not the ones I have) so you have no way of knowing until you open them, which is not only inconvenient, it just plain doesn't make any sense. Maybe they made them all responsive after I backed up mine, but I only have a few with no designation.

Very unimpressed with this cloud nonsense!

I agree.

Originally Posted by Acorn

Egg, don't you recall a recent Kate email, where the Xara Slideshow Widget was pulled. She went on to suggest it would be back early this month. (not yet though).

Perhaps the same is happening with the design templates and when Xara "refreshes" them with new-for-old, the old ones disappear from your downloaded stock and in TheCapn's case, never to be seen again as he no longer has on-line access.

Acorn

Acorn, That may very well be the case. If they want to add new components and features, great, but don't remove previous ones. I for one am not too keen on Xara deciding which features and components I should have.