[If none of you have noticed that I confess I'm a bit disappointed![/QUOTE]

Kate, in the end we are talking about companies that are trying to sell something.
As long as your strategy pays its fine. The day it doesn't the company will fail.
In case that in this forum we are just a minority who lost contact to the real world, its fine. Dinosaurs died too and that is simply the way evolution or revolutions work.
In case we are not, you simply did not listen to your customers.
I would not place bet on either side in this case.