Shadow behind 3D effected image (screenshot) help

[MandaBee]

When I apply a 3D effect to an image, when you preview it, there is a shadowing behind it (not visible in the editor). This only seems to happen when the background/pastboard is an image rather than just a solid fill.

Is there any way to get rid of this? Why does it occur? A similar thing also happens when you apply a shadow effect or round the corners of an image when the background/pasteboard is an image/graphic, as well.

I took a screen shot to show what I mean by the shadowing. It is annoying, and like I said, you don't see it in the editor-- only after you preview the page in a browser (doesn't matter which one).

I'm using Web Designer 365 Premium. I'm also new to the forums; any help or advice on how to get rid of that shadowing would be super voonderbar.

Thanks!

[Egg Bramhill]

Hi and welcome to TG MandaBee.

I'm only following you part way here. Could you attach your xar/web file?

[gwpriester]

Welcome to TalkGraphics

I missed what you are describing at first but now I see it.

Do you have a page color?

Can you attach your WD365 .web file so we can have a look? It is always easier to spot what is happening if we can look at the actual document.

[Egg Bramhill]

SNAP!

[mwenz]

The 3d object and the image it is sitting on are being merged upon export and there is a transparency flattening issue. I would make a copy of both objects, and with the copies selected make a bitmap copy and use it. Place the separated versions in another file or whatever to be able to make alterations later.

[mwenz]

Btw, you might get with just making a bitmap copy of the 3d object itself.

[MandaBee]

Btw, you might get with just making a bitmap copy of the 3d object itself.

I created a bitmap copy of the image I applied the 3D effect to, and it worked! Thanks, cookie!

[mwenz]

You're most welcome! Have a great rest of your week...

Mike