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  1. #1
    Join Date
    Nov 2012
    Posts
    8

    Default Google Fonts import error and not showing on website

    Hi, I'm using Xara Web Designer 9 Premium and having some issues with google fonts.

    When I install a google font, the software crashes with a "Not responding error".
    Click image for larger version. 

Name:	Skärmklipp 2016-03-08 15.27.26.png 
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    Restarting Xara WD9 shows that the font has actually been installed.

    Oh well, I think and create my web site.
    However, the google fonts I have used aren't loaded for the users.
    The are replaced with from what I can tell is Times New Roman.

    Am I supposed to add some CSS-code to the page or something?

    On this link I have used the Google Fonts Montserrat and Syncopate, but with no success.

    Any thoughts?

    Regards, Johan

  2. #2
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,518

    Default Re: Google Fonts import error and not showing on website

    Something is not working correctly here. There is no need for you to add any CSS code.

    How long have you been using WD9?

    I have asked someone from Xara to see if they can figure out what is happening.

  3. #3
    Join Date
    Nov 2013
    Location
    Hertfordshire, UK
    Posts
    1,488

    Default Re: Google Fonts import error and not showing on website

    Hi johan,

    There appears to be several issues here that we will need to look into, and we'll need you to generate some log files whilst we look into it. Can you send us a support ticket here and we'll take a look: http://support.xara.com

    Thanks
    Rob

  4. #4
    Join Date
    Nov 2012
    Posts
    8

    Default Re: Google Fonts import error and not showing on website

    Ticket has been submitted as requested.

    I have been using WD9 for close to 3 years, before that I used WD7 for maybe 2 years.

  5. #5
    Join Date
    Nov 2013
    Location
    Hertfordshire, UK
    Posts
    1,488

    Default Re: Google Fonts import error and not showing on website

    Thanks, just to save me trying to find it, what ticket number is it?

  6. #6
    Join Date
    Nov 2012
    Posts
    8

    Default Re: Google Fonts import error and not showing on website

    Here you go.

    BLR-724-34286

 

 

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