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  1. #1
    Join Date
    Jan 2012
    Location
    Manchester, CT USA
    Posts
    18

    Question Need help - WD 11 Premium Won't Export my website - error message 7343.k.xp.gn

    This is a website I created in WD7 Premium and have had online for several years through a couple of revisions.
    The data file is just over 15 MB and the finished website will be over 70 MB.
    I had occasional problems exporting in WD7 but it always worked if I restarted the computer before exporting.
    With WD11 the result has been the same every time so far, after getting to 99% of Converting for export: internal program error 7343.k.xp.gn
    Compaq Presario CQ50 laptop with 2GB ram.

    Any suggestions?
    If its a ram issue I have a desktop computer that should handle it.

  2. #2
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,506

    Default Re: Need help - WD 11 Premium Won't Export my website - error message 7343.k.xp.gn

    You might be better off publishing the site to a folder on your desktop. Double click on the index.htm or index.html file and preview the site. If all looks OK then use a third party FTP program (for example Filezilla) to upload your files to your web host.

  3. #3
    Join Date
    Jan 2012
    Location
    Manchester, CT USA
    Posts
    18

    Default Re: Need help - WD 11 Premium Won't Export my website - error message 7343.k.xp.gn

    I was exporting to a folder in My Documents. The files never get written before the error occurs.

  4. #4

    Default Re: Need help - WD 11 Premium Won't Export my website - error message 7343.k.xp.gn

    either bump up the ram to 4GB (since it's 32 bit that's all that it will recognize) or maybe try using a good/fast USB memory stick configured to use as ReadyBoost. if it doesn't auto-play, just go into the drive's Properties dialog and select the ReadyBoost tab. it might possibly help

  5. #5
    Join Date
    Jan 2012
    Location
    Manchester, CT USA
    Posts
    18

    Default Re: Need help - WD 11 Premium Won't Export my website - error message 7343.k.xp.gn

    I'll try that, thanks.

  6. #6
    Join Date
    Sep 2000
    Location
    Bracknell, UK
    Posts
    8,659

    Default Re: Need help - WD 11 Premium Won't Export my website - error message 7343.k.xp.gn

    Readyboost is for quick start-up times, so I wouldn't expect any improvement here whatsoever. 2GB is not much memory at all considering your document size.

  7. #7
    Join Date
    Jan 2012
    Location
    Manchester, CT USA
    Posts
    18

    Default Re: Need help - WD 11 Premium Won't Export my website - error message 7343.k.xp.gn

    The flash drive I used provided another 730MB but Windows Vista Home Premium couldn't use it due to a missing file named "Common".
    So I downloaded a trial copy of WD11 to my desktop with 4Gb Ram running Windows 7 Home Premium and tried to export my website again.
    No improvement - Same internal error message.
    Xara Knowledgebase has no info on my error message.

  8. #8
    Join Date
    Sep 2000
    Location
    Bracknell, UK
    Posts
    8,659

    Default Re: Need help - WD 11 Premium Won't Export my website - error message 7343.k.xp.gn

    Is there plenty of spare space on your hard drive?

  9. #9
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,506

    Default Re: Need help - WD 11 Premium Won't Export my website - error message 7343.k.xp.gn

    I have moved this from the Xara Graphics Chat to the Xara Web Design Chat.

  10. #10
    Join Date
    Jan 2012
    Location
    Manchester, CT USA
    Posts
    18

    Default Re: Need help - WD 11 Premium Won't Export my website - error message 7343.k.xp.gn

    Quote Originally Posted by gwpriester View Post
    I have moved this from the Xara Graphics Chat to the Xara Web Design Chat.
    I wasn't sure since I didn't think of it as a web design issue.
    Thank you.

 

 

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