Cannot access my Xara account from Xara home Page

[giftmugs]

Hi,

I can no longer access/log into my Xara page using the correct password and login info.

I always receive this error message:


Sorry! Too much time has passed since your last request.
Click the button below to close this window.

and this when only about 4-5 seconds have passed.

I would really appreciate your help with this as this is the 2nd e-mail I'm sending you on this subject. Thank you for your help with this.

[giftmugs]

Hi,

I can no longer access/log into my Xara page using the correct password and login info.

I always receive this error message:


Sorry! Too much time has passed since your last request.
Click the button below to close this window.

and this when only about 4-5 seconds have passed.

I would really appreciate your help with this as this is the 2nd e-mail I'm sending you on this subject. Thank you for your help with this.

[Egg Bramhill]

Giftmugs
Hi & Welcome
Are you sure your using the correct email address? I know that I have two accounts with Xara, both with different email addreses. I have too be very careful on purchasing an upgrade, depending on which account I purchased various Xara products on.
Egg

[giftmugs]

Thank you for your tip.

However, I have only ONE e-mail address with Xara to where they also send their "commercials" and I know the password; yet the problem described earlier still persists.
I put this to this forum as I cannot contact Xara by e-mail since I cannot access my account.
What an irony?

[RAMWolff44]

Contact Barbara Casey barbaracasey@xara.com directly at Xara Group Ltd. She just helped me with an account question.

Hope you get it sorted out. http://www.talkgraphics.com/images/smilies/smile.gif

[bb2]

<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by giftmugs:
Hi,

I can no longer access/log into my Xara page using the correct password and login info.

I always receive this error message:


Sorry! Too much time has passed since your last request.
Click the button below to close this window.

and this when only about 4-5 seconds have passed.

I would really appreciate your help with this as this is the 2nd e-mail I'm sending you on this subject. Thank you for your help with this. <HR></BLOCKQUOTE>

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