All pages in site print white, no images at all!

**jimhanus** · 31 March 2015, 06:48 PM

I'm updating a site http://shepherdlm.com/coupons.htm, which I've made in Xara several years ago, and update it monthly. I've changed this coupon page like I do every month, uploaded it and went to test it. All pages in the site come up white/blank when trying to print. Can someone else try it and see if they get the same thing? Anyone else experience this? They print OK in Preview.

Jim

**jimhanus** · 31 March 2015, 07:37 PM

This site was originally made in DP7, and I'm now using DP10. If I open a backup of this site in DP10 and upload it, it still prints blank. But If I open the same backup in DP7 and upload it, it prints OK. The problem appears to be opening a file that was originally made in DP7 by using DP10. Anyone else have this problem?
EDIT: I went back to my first backup before using DP10,and edited/uploaded it with DP7. It prints fine.

Jim

**jimhanus** · 31 March 2015, 09:07 PM

Can someone try printing this page in Google Chrome and IE Explorer or Firefox? http://www.shepherdlm.com/test.htm
It seems like it's trying to print on page 2 of 3 pages in Chrome, and OK in Firefox.
Thanks,

Jim

**handrawn** · 31 March 2015, 09:20 PM

here's what I get printing from IE11 not got chrome on laptop [it looks same in ffox]

**Acorn** · 31 March 2015, 09:52 PM

Originally Posted by jimhanus

Can someone try printing this page in Google Chrome and IE Explorer or Firefox? http://www.shepherdlm.com/test.htm
It seems like it's trying to print on page 2 of 3 pages in Chrome, and OK in Firefox.
Thanks,
Jim

Jim, if it any use there is a black hexagon that is part of the page but hidden that sits over the red star so when I go to print in Chrome I only get a thin top portion of the image.

Shepherd Sales and Service.pdf

Acorn

**gwpriester** · 31 March 2015, 10:11 PM

I get none of the star in Chrome.

**jimhanus** · 31 March 2015, 11:00 PM

I've done nothing to cause this to happen, other than opening and modifying the file in Designer Pro 10, which was originally made in Designer Pro 7.

Jim

**jimhanus** · 01 April 2015, 01:03 AM

Is there anyone proficient in HTML that can look at the page source and determine why it might want to print all the way down on a second page?

**steve.ledger** · 01 April 2015, 06:55 AM

Have you deleted the page background layer?
Looking at the source shows that your star is located negatively 146 pixels outside of the top viewport area, which is exactly correct for the view I get in all browsers here.

<img class="xr_ap" src="index_htm_files/7011.jpg" alt="" title="" style="left: 244px; top: -146px; width: 506px; height: 584px;"/>

Probably best to post your .xar file, Jim.

**jimhanus** · 01 April 2015, 10:46 AM

Sledger,
I deleted the background layer. That is my view of the page as well, but if I attempt to print it in Chrome, the preview is blank as well as the printed page. Firefox prints OK. The reason I put the star off the page was to see if it's on a different part of the page. Attached is a screenshot in IE8, showing the tip of the star printing. Print preview says there's 3 pages to print. I'll attach a file later.

Jim