Web Designer 10 Pre. latest update - export website error - failed to setup bitmap

[lyleosborne]

Any clues for this error: "Failed to setup bitmap for rendering. Bitmap may be too large." Would love to know which bitmap - perhaps I could fix this issue? If you want the xar it's 1.73 MB. The document info says it has 45 bitmaps and is 46MB in size. This is the Lycan theme with all images optimized at 92dpi. Any help appreciated. Running 64-bit on Win 7 with 4 gig ram.

[Egg Bramhill]

There's something wrong on The Team page but I'm not sure what exactly. However if you delete this page the site exports correctly. I can't find what it is on that page that's making Xara baulk at creating a large bitmap, but that page is the culprit. I'd just delete & rebuild a new The Team page. Might be worth sending a link to this thread to Xara support so they can have a look.

[lyleosborne]

There's something wrong on The Team page but I'm not sure what exactly. However if you delete this page the site exports correctly. I can't find what it is on that page that's making Xara baulk at creating a large bitmap, but that page is the culprit. I'd just delete & rebuild a new The Team page. Might be worth sending a link to this thread to Xara support so they can have a look.

Thanks Egg! Glad that won't take me all day to correct. Have a Great day and I put in a ticket with a debug log - interested to see their reply...

Lyle

[lyleosborne]

In case anyone may be interested - here is what support found:

This error is caused by the rectangle you have on your Mobile variant of the "The Team" page (see attached) that is positioned at 1,437,497px Y (which if your interested, is over 1,200 feet above your screen). Simply delete this rectangle and it will export correctly.

Kind Regards
Customer Support

[Egg Bramhill]

That's made supports Christmas

[lyleosborne]

Must of been Santa travelling at that height