Xara Design Gallery off-line? Again?

[browj2]

Hi,

I just opened XDPX10 (64 bit) and there is no Designs Gallery, nothing, nada. At the right of the screen I have the Page & Layer Gallery and that is all.

So I opened XDPX9 (32 bit), no Designs Gallery there either. But, it told me that this version was not registered for XAR or Web files. Yes it was. I have created many of both.

My understanding is that the Designs Gallery is live and one has to be connected to the internet to get the Designs Gallery. I'm obviously connected to the internet; I'm connected to TG.

I closed X9 and went back and reopened X10 and it also this time told me that this version was not registered for XAR or Web files. Funny, I have been creating and saving them.

Then I closed X10 and opened X9 again and it told me that this version was not registered for XAR or Web.......

So I..... A test for insanity is repeating the same thing over and over, each time hoping for a different outcome.

Other than the Xara server being down, the only thing that I can think of is that I upgraded my RAM from 8 to 16Gb and I'm not sure if this is the cause. Other Magix programs, like Video Pro X6 work fine.

I have seen messages recently that Xara was off-line for a while and no one had access to the Design Gallery. Is this the case right now? Could upgrading my RAM cause this problem?

Just tested with Xara P&GD9
I get the Designs Gallery. So, what could be the problem with XDPX9 and 10? Both have up to date patches. X10 worked fine all week.

I have attached screen shots of both XP&GD9 and XDPX10 showing the differences. The first is from XP&GD9.




Thanks,
John