update Designer Pro X

[Hajeem]

Hi!

When starting up my computer (Windows64) and opening my DPX10 I got a message that an update was available. Of course I wanted to update immediately and klicked the appropriate boxes. My first attempt failed. The Magix set up window told me that: failed to read product info from..............C:
When the programme opened anyway I checked if the update came through after all, which it did not because the programme prompted me to update the available update. The result was the same.....

BTW I only downloaded the on-line version and not the disk version. Is that what is causing the problem?

Hope you can help me again!

Hélène

[gwpriester]

There have been several posts of problems with the latest update. I am not sure what the problem or the fix is Helene.

I will see if someone from Xara can comment.

[Egg Bramhill]

Hi Hélène,

What happens if you go Help / Check for Updates?

[richinri]

I was able to update but am curious on what this update included. Any info on that?

[Hajeem]

Hi Hélène,

What happens if you go Help / Check for Updates?

Exactly the same thing. I tried that option after the first request to update (which failed)

[bb2]

HI Hajeem, can you let us know what your computer locale is set to please and also run Designer Pro and select help > about and let us know the version you currently have installed?

Many thanks

[Hajeem]

HI Hajeem, can you let us know what your computer locale is set to please and also run Designer Pro and select help > about and let us know the version you currently have installed?

Many thanks

Hi BB2
1) DPX10 - 10.1.2.35097 DL x64
2) Computer locale? Huh? Did a bit of googling and did not understand much; does it have to do with the language? The Swedish Keyboard has a lot of different letters and command keys, i.e. Vi have not only the Alt key but also AltGr key to be able to select one of the THREE symbols on a key.

Hope this helps :-)

Hélène

[Egg Bramhill]

From your answer I guess your lanuage (locale) would be Swedish (Swedish) or Swedish (Finland)

[Hajeem]

From your answer I guess your lanuage (locale) would be Swedish (Swedish) or Swedish (Finland)

Hi Egg

It is indeed Swedish/Swedish. So locale means language. Learning all the time :-)

[gwpriester]

Me too. I would assume that Language means Language and Locale means the area or country in which you live. What do I know?