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  1. #1
    Join Date
    Jan 2006
    Location
    Albury, NSW, Australia
    Posts
    336

    Default pro10 crashes with a pro 9 file

    When loading a file created in Pro9 into Pro10 the sw loads and crashes immediately, have to continue with Pro9 to edit.

    So far found 2 files that will not load, not a good start:-((

    W7 64bit and latest version of Pro.

    Have lodged a ticket with a copy of file.

    Peter

  2. #2

    Default Re: pro10 crashes with a pro 9 file

    Peter, I'm having the same problem 64 bit X10 Pro opening files created in 64bit X9 Pro. Files still open in X9 Pro (which I fortunately did not remove). Please let me know the outcome. I cannot share my file as it contains confidential details.

    Andrew

  3. #3
    Join Date
    Jan 2004
    Posts
    1,830

    Default Re: pro10 crashes with a pro 9 file

    HI the issue reported by Peter Prewett is related to moulds and affects the 64bit version of the program only. The issue has been logged for the development team.

    - Arj if the problem you are facing is not related to moulds then please post your ticketid.

    Many thanks

  4. #4

    Default Re: pro10 crashes with a pro 9 file

    bb2

    Yeah, you are right, I've just searched through the layer list (it's quite an old multi-page document) and I seem to have used a mould to "straighten" a photo. Please let me know if you have a fix I can test it.

    Andrew

  5. #5
    Join Date
    Jan 2006
    Location
    Albury, NSW, Australia
    Posts
    336

    Default Re: pro10 crashes with a pro 9 file

    Now I find I cannot update my web site.
    The file crashes Pro 10 64 bit when attempting to scroll pages.
    It appears to work OK in Pro 10 32 bit.
    Peter

 

 

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