Bad Xar V9 file causes crash

[a14fea]

Hi All.....

I have a Xar file that has 'gone bad' on me and, unfortunately, represents quite a bit of work.... Its a technical report with about 40 pages.

There is no longer a backup either on the HD or, I suspect, in the Xara backup area (as I have worked on lots of other files since - I work on about 5 files at a time and it was a couple of weeks before I noticed the bad file!)

I have used the ExpandXar.exe app with the same result.... I.E the output file created crashes Xara when double-clicked.

If I go into Xara first then open, I see 40+ blank pages with just a few graphics on page 1.... Once this bad file is opened, any other open Xara files also go 'blank' and I have to quit xara and re-open the 'good' files....

I'm guessing its a call to Xara tbh

It's not the end of the world because I have various PDFs created at points in time and I can recreate most of the report from this at a pinch. Its just a bit of a pain.

It would be nice to try and recover the xar file in some way if possible.... I have no idea what I did to corrupt the file and am worried it may happen again tbh...

Anyway, thanks for any help--- or even 'tea n sympathy'

Julian

Oh ps - V9.2.2 ---- but does the same with all my old versions too

[gwpriester]

Welcome to TalkGraphics

Sorry to hear about this. Not good.

Your best bet is to file a support ticket with Xara at http://support.xara.com They might be able to sort the problem and get the file to work again.

[a14fea]

Welcome to TalkGraphics

Sorry to hear about this. Not good.

Your best bet is to file a support ticket with Xara at http://support.xara.com They might be able to sort the problem and get the file to work again.

Thanks Gary

Yep.... guess you are right.... will do

Julian

[Egg Bramhill]

Just a long shot, have you earlier versions of Xara? What happens if you try opening it in this? It'll give you warnings but just ignore them. As I said, it's a long shot.

[a14fea]

Just a long shot, have you earlier versions of Xara? What happens if you try opening it in this? It'll give you warnings but just ignore them. As I said, it's a long shot.

Hi Egg.... thanks for the reply...

Yes I started at v5 and tend to try and keep old versions on my machine/s.... I've gone back a couple of versions with no luck unfortunately.

Given that the report will be needed soon I may recreate it from pdf...however I'll raise the problem with Xara because it may help the Developers if not me.

Julian

[a14fea]

Just to feed back....

I submitted a support ticket yesterday and, upon checking, this morning, I have a recovered xar file. I am a VERY happy bunny as I thought I'd lost a few weeks of work.

Not sure what they did but it was confirmed as a problem file and will be passed to the Developers....maybe it will help future versions

Anyway, thanks again

Julian

[wizard509]

Pleased to hear that.

[Egg Bramhill]

Good news!