Imported images are turned black and white

[Ramshackle]

Hi everyone long time no see... strange thing.. since updating my version of web designer pro 9, any images that I drag from my image folder goes from colour to black and white when dropped onto the page this isn't something that used to happen, strangely if I close the programme down and add an image it works for a few goes, then reverts to turning them black and white again, restarting the programme cures it temporarily.

Not withstanding I am being a muppet and missing something here - is it a known bug? or has the update got a "new" feature?

any help appreciated


Grumpy

www.grumpyoldgeezer.co.uk

[gwpriester]

Grumpy

This sounds like something worth grumping over.

Does this happen if you create a new document and then drag and drop images?

I'm wondering if somehow your document got corrupted somehow.

[Ramshackle]

Hi GW, thanks for the prompt reply.

Well opened a new project and can drag and drop images with impunity, added a few boxes, lines, text boxes etc to make it interesting and it seems fine, as you say seems like some form of corruption, strange its only started doing it since I did the upgrade... works till I do some other action and go back to bringing an image in, then black and white until I reboot the programme, a bit of a pain.

[gwpriester]

OK Next step, http://support.xara.com/ File a ticket.

They may want to see your .web or .xar file to determine what the exact cause of this vexation and grumpiness is.

[Ramshackle]

Thanks Gary, have posted a ticket, lets hope they can sort it, it's driving me nuts...



Grumpy


www.grumpyoldgeezer.co.uk

[gwpriester]

Yeah, I know. I'm going on 72 years grumpy.