Graphics partially loading

**Skip** · 22 November 2013, 02:46 AM

Upon updating a website that has been online, all of a sudden some of the graphics & text are only partially uploading.
Only part of the graphic will show or text will be cut in half. IE: Only the top half is displayed.

When previewing locally all shows up fine.

Any ideas...I'm stumped

Here's an example. What you should see is the text "This Is A Test" with a Santa hat next to it.

www.secretsofsanta.com/test

**Boy** · 22 November 2013, 08:12 AM

Xara is working on a solution. Take a look at this thread: http://www.talkgraphics.com/showthre...ng-FTP-publish.

**Skip** · 22 November 2013, 12:51 PM

Originally Posted by Boy

Xara is working on a solution. Take a look at this thread: http://www.talkgraphics.com/showthre...ng-FTP-publish.

The big difference is I'm running Windows 7. Never had a problem before although MicroSoft did push out an update this week

**zaphodeist** · 22 November 2013, 01:10 PM

Have you got IE11 on your computer, whether you use it or not? That's where the problem referred to in the post seems to be.

**Cloud** · 22 November 2013, 01:18 PM

I pretty much never use IE and it was still stuck on v8 (didn't feel the need to update it) as my main choice of browser is chrome or at a push firefox, so to test this theory out I first made sure that the ftp through xara was working fine (it was) then I updated to IE v11 and tried the ftp again and low and behold the test site was all messed up, the background appears, some text, no images etc - so clearly this is the problem (I have windows 7 64bit)

**Skip** · 22 November 2013, 01:35 PM

I reverted back to IE 10 but the problem still exists making any site update impossible! Hope there's a fix FAST! This is unbearable

**Cloud** · 22 November 2013, 01:42 PM

Have you done an update recently through windows update, that could be the problem as I know that ie11 comes with another update to windows. If you have then roll back using system restore. I tend not to update software unless it is broken and that applies to windows especially.

**Skip** · 22 November 2013, 01:51 PM

Originally Posted by skech

Have you done an update recently through windows update, that could be the problem as I know that ie11 comes with another update to windows. If you have then roll back using system restore. I tend not to update software unless it is broken and that applies to windows especially.

There was an update where IE11 was automatically installed. I have since uninstalled IE11 and reverted to IE10 but the problem exists. I even used a restore point but without any luck. Although the only restore point available was probably not back far enough