Transparency help needed please?

[Kiwi]

Hi Guys,
Haven't been here for quite some time but it's great to see the forum is still being well used
Problem: I haven't been doing graphics for a few years and are having trouble getting Xara Extreme to export a small drawing with a transparent background.
I am selecting the image in Xara, Export, Save as .png, True color + alpha, Save

The image saves okay but has a white background??

Have done this a million times in the past ao wondering why it's not correct now?
Any help would be appreciated thanks

[Christine Farrelly]

That should work - how are you selecting the image to export?
Can you post the XAR file?

Christine

[Kiwi]

Can you remind me how to post a Xara file please?
Shall reply in the morning
Ohh! This has just started since I have a new computer.
Perhaps a setting is different from the old pc?

[Christine Farrelly]

Click on reply to thread - then go advanced (bottom right of window) - then manage attachments.

Not as easy as it used to be.

Christine

[gwpriester]

Make sure that the image you are exporting does not have a white rectangle behind it. If you create an image, a logo let's say, over a white rectangle, and you select the logo and the white rectangle, you will get a white background as well as your logo.

If you select just the logo, and then export as True Color + Alpha, you will not have a white background.

[Kiwi]

meter.xar

[gwpriester]

Works for me.

Why are you doing this in a photo editing window?

[Kiwi]

" Why are you doing this in a photo editing window?"
Not sure what you mean Gary?
When I go to export as in your picture, the top left & right box's are both empty?

[Kiwi]

Just tried copying the .png image from my new PC to the older PC & it displays perfectly without background there.
Something must be different on my new PC?
Only difference I am aware of is that Chrome is my default browser on the new PC, could this be the cause?

[zaphodeist]

Shouldn't be, Chrome is my default