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  1. #1
    Join Date
    Jan 2013
    Posts
    10

    Default 3D Tool and Extrude causes a crash in X 9

    Hi,

    does anybody had the same experience?

    Applying 3D to a shape and then using the extrude tool (changing a few times the extrusion) causes a crash here in Pro X 9.
    I had the same in Pro X.

  2. #2
    Join Date
    Aug 2000
    Location
    Felton, DE, USA
    Posts
    503

    Default Re: 3D Tool and Extrude causes a crash in X 9

    tried it a couple dozen times with no problems - running windows 8, 8G RAM and pro X9 64 bit.
    Glenn

  3. #3
    Join Date
    Dec 2007
    Location
    Sunshine Coast BC, Canada. In a beautiful part of BC's temperate rainforest
    Posts
    9,864

    Default Re: 3D Tool and Extrude causes a crash in X 9

    I can't repeat it either. Can you tell us exactly what steps you take to get the crash? and are you using the 32bit or the 64 bit version? Also when it crashed do you get the send report dialogue come up? Filling that in and giving the developers the exact steps you took leading up to the crash and if you can attach a file that shows the problem can be very helpful to them.

    Have you tried running as administrator?
    [SIGPIC][/SIGPIC]
    My current Xara software: Designer Pro 365 12.6

    Good Morning Sunshine.ca | Good Morning Sunshine Online(a weekly humorous publication created with XDP and exported as a web document) | Angelize Online resource shop | My Video Tutorials | My DropBox |
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  4. #4

    Default Re: 3D Tool and Extrude causes a crash in X 9

    I have experienced several crashes in X9 but at the time wasn't logging the exact steps I took so didn't say anything. I do know the extrusion tool was being used on some of those occasions.

  5. #5
    Join Date
    Jan 2013
    Posts
    10

    Default Re: 3D Tool and Extrude causes a crash in X 9

    Quote Originally Posted by angelize View Post
    I can't repeat it either. Can you tell us exactly what steps you take to get the crash? and are you using the 32bit or the 64 bit version? Also when it crashed do you get the send report dialogue come up? Filling that in and giving the developers the exact steps you took leading up to the crash and if you can attach a file that shows the problem can be very helpful to them.

    Have you tried running as administrator?
    Yesterday i tried to force a crash with 3D and extrude, but it didn't work
    But it happened with Pro X too, sometimes. With X 9 (Demo) in 64Bit.
    Not running prog. as Adminstrator, only once, because to fix a missing entry.

    The send report dialogue came up, but i didn't send it, next time i will.

  6. #6
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,746

    Default Re: 3D Tool and Extrude causes a crash in X 9

    I can usually force such a crash on 64-bit by dropping a colour onto the extrude.
    My workaround has been to use the Colour editor.

    I think it is only on a web page too.

    Acorn

 

 

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