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  1. #1

    Default Anyone know what a PNG error is?

    Hello! Can this be fixed? This .web file was doing fine last time I worked on it a few days ago. Now it's getting a "PNG" error when I open it and it shuts the program down. I think it's a problem with the document because I can open other files OK. Can you repair this document or open it and save it again so it's good?

    Thanks
    Attached Files Attached Files

  2. #2

    Default Re: Anyone know what a PNG error is?

    Here you go, fixed

    In future, to save you time waiting for a forum member to help, you can try to recover corrupt files using expandxar.
    See
    http://support.xara.com/index.php?_m...nloaditemid=10

    Also, don't forget t check all your backups for a working version.
    Attached Files Attached Files

  3. #3

    Default Re: Anyone know what a PNG error is?

    Quote Originally Posted by sledger View Post
    Here you go, fixed

    In future, to save you time waiting for a forum member to help, you can try to recover corrupt files using expandxar.
    See
    http://support.xara.com/index.php?_m...nloaditemid=10

    Also, don't forget t check all your backups for a working version.
    Thanks. This worked perfect. I'll look at the link to expandxar you provided.

  4. #4
    Join Date
    Apr 2011
    Location
    Hungary, Poland
    Posts
    1,265

    Default Re: Anyone know what a PNG error is?

    Quote Originally Posted by sledger View Post
    In future, to save you time waiting for a forum member to help, you can try to recover corrupt files using expandxar.
    See
    http://support.xara.com/index.php?_m...nloaditemid=10
    Thanks good to be aware of that possibility

  5. #5

    Default Re: Anyone know what a PNG error is?

    Quote Originally Posted by Poouster View Post
    Thanks. This worked perfect. I'll look at the link to expandxar you provided.
    When I opened this, all the order form pages are gone. Was deleting those that part of what it did when it recovered the file? I'm going to try and use expandxar. We'll see what happens. I'm operating Windows using parallels on a Mac. This may be complicated.

  6. #6

    Default Re: Anyone know what a PNG error is?

    When expandxar encounters the corruption in your file it removes it and writes a file that you can open. This allows you to at least salvage most of you work.
    It is not a healer of corrupted data.

 

 

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