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  1. #1
    Join Date
    Feb 2009
    Location
    UK
    Posts
    472

    Bug XDP9 64 bit freezes on installing google font

    Just tried using the new Google Font Finder option in DXP9. I select a font that is not already installed and Xara tells me it will now run the 'FontInstall' program, I click the 'Install' button and Windows 7 UAC prompts me to confirm running FontInstall.exe, I click 'yes' and then.... nothing. Xara locks with cursor mouse showing busy when held over Xara. Clicking any part of the program give me a windows 'Xara Designer Pro X is not responding' message. Any one else seen this issue?
    Grant

  2. #2
    Join Date
    Jul 2008
    Location
    Kauai, HI
    Posts
    98

    Default Re: XDP9 64 bit freezes on installing google font

    Mine crashes a bit differently, but yeah, it doesn't work well. I say 'well' because I was able to make it work by doing the Ctrl/Alt/Delete salute, then clicking on the fontfinder thing in the Task Manager. That made Xara work again and the font was installed.

  3. #3
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,823

    Default Re: XDP9 64 bit freezes on installing google font

    Any chance you have a pop-up behind Xara awaiting an OK response?

    Acorn

  4. #4
    Join Date
    Aug 2007
    Location
    Maghull UK
    Posts
    6,202

    Default Re: XDP9 64 bit freezes on installing google font

    Same problem here, font is installed when XDP9 reboots though. The Font Installer box says "Not Responding" before getting the "white" overlay
    JOHN -XaReg (FB) XaReg (DB - ignore prompt to register)
    Windows 10 [Anniversary] pro Intel Pentium CPU G630 @ 2.70Ghz RAM: 4 GB; 64-bit x64

  5. #5
    Join Date
    Aug 2007
    Location
    Maghull UK
    Posts
    6,202

    Default Re: XDP9 64 bit freezes on installing google font

    No pop-up waiting behind :-)
    JOHN -XaReg (FB) XaReg (DB - ignore prompt to register)
    Windows 10 [Anniversary] pro Intel Pentium CPU G630 @ 2.70Ghz RAM: 4 GB; 64-bit x64

  6. #6
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,823

    Default Re: XDP9 64 bit freezes on installing google font

    Quote Originally Posted by zaphodeist View Post
    No pop-up waiting behind :-)
    I had that experience. Anti-virus software?

    Acorn

  7. #7
    Join Date
    Aug 2007
    Location
    Maghull UK
    Posts
    6,202

    Default Re: XDP9 64 bit freezes on installing google font

    Nope, tried av and firewall and everything I could think of :-( Reported it to Xara - one other person up to now has reported it but they can't replicate the problem
    JOHN -XaReg (FB) XaReg (DB - ignore prompt to register)
    Windows 10 [Anniversary] pro Intel Pentium CPU G630 @ 2.70Ghz RAM: 4 GB; 64-bit x64

  8. #8
    Join Date
    Aug 2007
    Location
    Maghull UK
    Posts
    6,202

    Default Re: XDP9 64 bit freezes on installing google font

    I have Windows 8 - so different from Grant - and I've tried with both 64bit and 32bit
    JOHN -XaReg (FB) XaReg (DB - ignore prompt to register)
    Windows 10 [Anniversary] pro Intel Pentium CPU G630 @ 2.70Ghz RAM: 4 GB; 64-bit x64

  9. #9
    Join Date
    Dec 2007
    Location
    Sunshine Coast BC, Canada. In a beautiful part of BC's temperate rainforest
    Posts
    9,864

    Default Re: XDP9 64 bit freezes on installing google font

    I've had these issues too. Web designer 9 premium, 32bit and 64bit, Designer Pro 32bit and 64bit and older versions I get this error trying to install fonts via the fonts gallery.
    [SIGPIC][/SIGPIC]
    My current Xara software: Designer Pro 365 12.6

    Good Morning Sunshine.ca | Good Morning Sunshine Online(a weekly humorous publication created with XDP and exported as a web document) | Angelize Online resource shop | My Video Tutorials | My DropBox |
    Autocorrect: It can be your worst enema.

  10. #10

    Default Re: XDP9 64 bit freezes on installing google font

    I have only added a single Google font. Worked fine. Windows 8 64-bit, XDP 64-bit.

    Mike

 

 

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