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  1. #1
    Join Date
    Dec 2009
    Location
    Dabo (France)
    Posts
    33

    Default Issue with transparency when save as PDF since update to Graphic & Photo 9

    Hi,
    Until yesterday, I used Graphics & Photos 2013, I update the software yesterday and if I save my job as PDF, the transparency done on a picture is inverted.
    Someone had also this issue, how could I resolve it.
    Currently I removed the transparency but it is not the solution.
    In version before, same file works !
    Issue apear only when I create a PDF file. By creating a JPG file it works.
    Thanks for your help.
    Marc.

  2. #2
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,487

    Default Re: Issue with transparency when save as PDF since update to Graphic & Photo 9

    Create a Bitmap Copy of the object with transparency. Use the bitmap copy and delete the object with transparency.

  3. #3
    Join Date
    Jun 2010
    Posts
    695

    Default Re: Issue with transparency when save as PDF since update to Graphic & Photo 9

    Could you upload your .xar file either here, or if you don't want everyone to see it send it to Xara's support team to look at, at http://support.xara.com please?

  4. #4
    Join Date
    Dec 2009
    Location
    Dabo (France)
    Posts
    33

    Default Re: Issue with transparency when save as PDF since update to Graphic & Photo 9

    In attachment the .xar file and the pdf I get !
    Please open xar file and save as pdf, please.

    (transparency is done on the bottom of the picture).
    thanks.
    Attached Files Attached Files

  5. #5
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,487

    Default Re: Issue with transparency when save as PDF since update to Graphic & Photo 9

    Works fine from Designer X Pro.

    I saved it as PDF/X but the file size is over 16MB so this is not as good quality but it shows the entire image.
    Attached Files Attached Files

  6. #6
    Join Date
    Dec 2009
    Location
    Dabo (France)
    Posts
    33

    Default Re: Issue with transparency when save as PDF since update to Graphic & Photo 9

    Thanks a lot Gary,

    Could someone test with "Xara Photo Graphic Designer 9" please.
    because it worked with version just before...!
    Issue appears since I update and I want to know if it is software issue or something else just on my computer !
    it works for Jpeg, but not for Pdf.
    Thanks to share please.

  7. #7
    Join Date
    Dec 2009
    Location
    Dabo (France)
    Posts
    33

    Default Re: Issue with transparency when save as PDF since update to Graphic & Photo 9

    For your information: I oppen a call to Xara support, and issue is validated in software by Xara Team.
    Current solution is to invert transparency on picture just for PDF creating.

  8. #8
    Join Date
    Jun 2002
    Location
    Dunoon, Scotland
    Posts
    4,778

    Default Re: Issue with transparency when save as PDF since update to Graphic & Photo 9

    What do you mean by inverting the transparency? Have you tried the suggestion and did it work.
    Design is thinking made visual.

  9. #9
    Join Date
    Jun 2010
    Posts
    695

    Default Re: Issue with transparency when save as PDF since update to Graphic & Photo 9

    Where, in the OP's doc the linear transparency has its start point at the bottom of the image and was dragged up (so the bottom of the image has a linear transparency), turn that transparency handle round 180degrees so the linear transparency is dragged down (so only the bottom part of the image is visible) - not a recommended work around but it will export the image correctly till it's fixed.

  10. #10
    Join Date
    Jun 2002
    Location
    Dunoon, Scotland
    Posts
    4,778

    Default Re: Issue with transparency when save as PDF since update to Graphic & Photo 9

    Thanks Pete that is the first time I heard of that work around.
    Design is thinking made visual.

 

 

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