Can't get rid of "Key Shortcuts" dialog

**Big Frank** · 25 November 2012, 11:01 AM

I wanted to change a single shortcut. For one reason or another it didn't work so I clicked "Reset to Standard Keys" and "OK". The next time I launched XDPX I got this dialog:

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So I opened the Key Shortcuts dialog and clicked "Reset to Classic Keys" and "OK". The next time I launched XDPX I got this dialog:

Now every time I launch Xara I get that damn dialog even though I try, alternately, to reset the shortcuts. Can anybody tell me what I can do to get rid of this error (short of reinstalling the product, which I am not going to do)?

I'm pretty sure this could be solved with a registry edit, but I can't concentrate long enough on the registry right now before it all becomes blurred. Any help would be gratefully appreciated.

**gwpriester** · 25 November 2012, 02:18 PM

Looks like you have broken it, Frank.

I haven't a clue how to resolve this. Maybe Bill Taylor or one of the members who know about the Registry will have the answer.

**Fred C** · 25 November 2012, 05:44 PM

Hi Frank,

Sounds like the .ini file for key shortcuts may be corupt. Attached is a zipped copy of the .ini file that has the default key shortcuts for Xara Designer Pro X. Save it somewhere, unzip it, and then go to Utilities>Customize key shortcuts and choose 'Load'. Select the .ini file (whereever you saved it) and you should be good to go. Hope it works for you.

Best Regards,

**Big Frank** · 29 November 2012, 10:04 AM

Thanks for the assistance, Fred. I had great hopes for your solution but I'm afraid it didn't work.

Many thanks anyway. Like Gary said, I've probably broken it *sigh*

**handrawn** · 30 November 2012, 08:38 PM

well you could run the repair option from the installation file - not a restore, and in theory at least, it won't affect anything that is not 'broken' [but no guarantees]

**Big Frank** · 08 February 2013, 05:19 PM

No, this didn't work sadly

**steve.ledger** · 08 February 2013, 08:26 PM

You can delete the entire registry tree for that version of Xara software. It will rebuild to defaults the next time you launch it.

**PhilM** · 09 February 2013, 08:20 AM

The hotkeys configuration is stored outside the registry in a file so perhaps deleting that file would solve your problem.

You can find it here (on Windows7/8).
C:\Users\<yourname>\AppData\Local\Xara\XtremePro\8 .1\hotkeys.ini

On other versions of Windows it's in a similar location.

Phil