Problem opening a TIFF file in Xara Designer Pro 7

[Toonicorn]

Hi, all. I'm putting the finishing touches on a painting I've been working on using PSE4 and Xara Pro 7, and I've run into a problem: Xara won't open the image. The image is in TIFF. The error code I get is this: 0ee3d87d-4061-4c60-ad08-89d82ea87ffc. I've been able to open previous versions of the image in Xara. This image has a lot more detail, so I wonder if file size is this issue? Thank you so much for any advice you can offer.

[handrawn]

Hi there

is there a particular reason that you are using TIFF?

you could always try a PNG, making sure you export it [from PSE4?] at the correct dpi...

EDIT - might be better to use 'save' from PSE4 rather than 'export' for a PNG - don't have that version...

[gwpriester]

You can also try PSD file format if that is an option.

[handrawn]

could certainly try that

if you do, it will import the file in layers - if there is only one no problem, otherwise you may not want multiple layers in xara and therefore may need to make a PSE copy/duplicate first, and flatten it to the one layer before saving to PSD

also not all PSE/D layers are supported by xara, clipping layers being a prime example, another reason to flatten first

[Toonicorn]

could certainly try that

if you do, it will import the file in layers - if there is only one no problem, otherwise you may not want multiple layers in xara and therefore may need to make a PSE copy/duplicate first, and flatten it to the one layer before saving to PSD

also not all PSE/D layers are supported by xara, clipping layers being a prime example, another reason to flatten first

So my best bet is to flatten the image and save it in PSD, THEN export it to Xara?

[handrawn]

Layers are preserved when saving in PSD format, that's not the case with TIFF or PNG which will both be saved from PSE as a single layer file.

On the basis that you are quite happy with a single layer file:

PSD may actually not be much smaller than the TIFF particularly if it includes the layers, so if you don't need them you can try with a flattened copy of your PSE image.

Has to be said a flattened PSD will still be larger than the PNG though, so you may wish to try that first.

Do not use JPEG [or GIF] or you will risk losing quality in your image.