My client (http://precisionmarbleinc.com/index.htm) is interested in allowing customers to post comments on his website. His exact words are "Is there a way to have a place where customers can go on my website and comment like a testimonials or customer reviews??". My first though is a forum but I'm not sure if this the best method.
Has anybody done something similar? I would think that somebody would need to review the comments, flush out the negative comments, make any necessary corrections, etc. I'm looking for suggestions!