I cannot publish my web site to a new hosting company.

It has uploaded to my ISP space many times.

I have been able to use FileZilla to upload from the files that are exported from Pro 7 to a directory to the new host and can read with the browser.

When publishing from Pro 7 I get the following error message:-

General ftp error
No 5xx error code found on server response
200 type is now 8-bit binary
227 entering passive mode (192, xx etc.)

The support from the hosting company cannot see anything wrong with the settings that I have inserted and suggest it is the SW.