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Thread: Serious Error

  1. #1
    Join Date
    Oct 2011
    Posts
    2

    Default Serious Error

    All of a sudden I am unable to use Xara Designer Pro. Overnight my PC rebooted (typical periodic Windows updates or something) and today I am locked out of Designer Pro 6. I can open the program, but if I try to do anything on a new or existing file (add a shape, line, text, anything), a "Seerous error from Xara Designer Pro" box pops up stating that there has been an "Access violation exception at 0x0067EA0C." I have closed and restarted Xara, rebooted the PC, but still the same. No way to use the program. I can't find any similar problems in the Xara Knowledgebase or on the forum. Any ideas???

  2. #2
    Join Date
    Feb 2007
    Location
    UK
    Posts
    21,325

    Default Re: Serious Error

    if you are running windows 7 [or vista] first thing to try is right clicking and running the program as administrator [only need do this once]
    -------------------------------
    Nothing lasts forever...

  3. #3
    Join Date
    Oct 2011
    Posts
    2

    Default Re: Serious Error

    Thanks for the suggestion Steve. Yes I'm running Win 7 Home Pro 64bit. I ran as admin but ran into same problem.

  4. #4
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,512

    Default Re: Serious Error

    Welcome to TalkGraphics

    Have tried rebooting?

    Windows 7 did an update last night and I had to reboot my router so other devices could connect to it.

 

 

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