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  1. #1
    Join Date
    Jun 2009
    Location
    Plaistow, New Hampshire
    Posts
    70

    Default cannot open template download

    I have windows 7 running on HP laptop.
    Using DP6. High speed internet.
    Using MS Security Essentials. Have not tried disabling it.
    --------------------------
    I want to use a newsletter template.
    Message says I need to download templates.
    Downloaded it and ran it w/o saving it.
    It failed with the attached message.
    Downloaded again and saved it.
    Ran it and it failed again. Tried this process with DP6 running and DP6 not running.
    Failed either way. Any ideas?
    Click image for larger version. 

Name:	Fail message.jpg 
Views:	109 
Size:	21.5 KB 
ID:	80016
    =======================================
    I disabled MS Security Essentials, deleted previous saved copy of template download, shut down DP6 after new download completed, then opened the saved template file. It opened ok this time. NOw, back to work. Peter
    Last edited by Grampy Peter; 17 February 2011 at 04:16 AM. Reason: Fixed it

  2. #2
    Join Date
    Jan 2004
    Posts
    1,830

    Default Re: cannot open template download

    Please delete the contents of your temp directory c:\users\peter\AppData\local\temp and then try again.

    Thanks

 

 

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