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Thread: Lost software

  1. #1
    Join Date
    Apr 2009
    Posts
    21

    Default Lost software

    Hi
    wondering if anyone can help me. i've emailed xara a couple of times over the last week or so about the loss of my xara web designer software due to a laptop crash. apparently hard drive has gone and repair costs mean its not cost effective.

    i've not had a reply so i was wondering if any of the guys on here knew if there was a possiblity of getting replacement software?
    thanks for your help anyway
    paul

  2. #2
    Join Date
    Mar 2009
    Posts
    4,503

    Default Re: Lost software

    Did you already submit a support ticket here and indicate that you have an urgent request?

  3. #3

    Default Re: Lost software

    Just download Web Designer from here, then sign in to your account (Xara Service centre) and retrieve your license key.

  4. #4
    Join Date
    Apr 2009
    Posts
    21

    Default Re: Lost software

    thanks very much for the replies - i've re-downloaded it & entered the key to get the full version again. brilliant.
    paul

  5. #5
    Join Date
    Feb 2011
    Location
    Gothenburg, Sweden
    Posts
    2

    Default Re: Lost software

    Quote Originally Posted by lingo3 View Post
    thanks very much for the replies - i've re-downloaded it & entered the key to get the full version again. brilliant.
    paul
    Please forgive me for not searching the forums prior to posting...! BUT I'm in a hurry and need a quick answer to this:
    Can I use my Web Designer license to install an additional (full) copy on my office computer? I have already installed it on my home PC. That's all for now!

    Thx in advance guys

  6. #6
    Join Date
    Nov 2000
    Location
    Red Boiling Springs TN USA
    Posts
    19,208

    Default Re: Lost software

    Hi Freddy,

    Welcome to Talkgraphics.

    You can install the software on 3 systems as long as you are the use of the systems and only one is in use at any time.
    Soquili
    a.k.a. Bill Taylor
    Bill is no longer with us. He died on 10 Dec 2012. We remember him always.
    My TG Album
    Last XaReg update

  7. #7
    Join Date
    Feb 2011
    Location
    Gothenburg, Sweden
    Posts
    2

    Default Re: Lost software

    Thanks Soquili ! Now I can get cracking and be twice as effective

 

 

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