crashed computer

**Tao jones** · 06 April 2009, 11:47 AM

Hi my hard drive fried. I have reloaded everything including xtreme pro update but no PDF export or create webpage export from inside xterme. I reloaded again but still no export options showing. Any ideas how to fix would be appreciated...thanks tj

**Tao jones** · 06 April 2009, 12:13 PM

this is what is available using xp pro with service pack 3..

**instinctive.de** · 06 April 2009, 12:43 PM

How did you "reload" Xtreme? Just copying files into the Program files folder doesn't work...

The only way to reliably backup and restore an entire operating system and installed applications is by means of a hard disk image...

**Soquili** · 06 April 2009, 12:48 PM

Hi Roger,

Sorry to hear your drive crashed.

What anitvirus software are you running? It may be blocking access to the registry for some of the export filters.

Uninstall Xtreme and disable your antivirus software. Reboot and make sure the antivirus is still disabled. If it is enable, disable it again.

Reinstall Xtreme and do a reboot when it is complete.

**Tao jones** · 06 April 2009, 12:49 PM

all drives were wiped clean and xp pro with service pack 3 reinstalled and xara was installed from CD and then updated....

**Tao jones** · 06 April 2009, 01:21 PM

Hi Bill, anyone called you a genius lately...fixed. I am using avast. Now to try you Xareg which wouldn't load before. Yep it works as well....thanks heaps bill, roger

Originally Posted by Soquili

Hi Roger,

Sorry to hear your drive crashed.

What anitvirus software are you running? It may be blocking access to the registry for some of the export filters.

Uninstall Xtreme and disable your antivirus software. Reboot and make sure the antivirus is still disabled. If it is enable, disable it again.

Reinstall Xtreme and do a reboot when it is complete.