Xara 3D APP CRASH

**JeremyMedlock** · 14 July 2008, 05:57 PM

I did that. it still dont work. i even deleted all the registries. . . I have Windows Vista Basic (brand new Compaq Presario Laptop). It's got 2 GB of RAM, and 120GB hard-drive.
Intel Celeron CPU 530 @ 1.73GHz

i still dunno what the problem is.

**Soquili** · 14 July 2008, 06:22 PM

Do you get any error message when the crash happens?

**JeremyMedlock** · 14 July 2008, 06:31 PM

Here's a screenshot of the crash i get

http://i169.photobucket.com/albums/u...k/xaramenu.jpg

**Soquili** · 14 July 2008, 07:01 PM

Have you tried turning off Data Execution Protection (DEP) for Menu Maker?

The exception code 'c0000005' indicates there is either a driver conflict (not likely in this case) or access is being restricted. This can be caused by DEP preventing Menu Maker from accessing the folder.

**JeremyMedlock** · 14 July 2008, 07:37 PM

how do i turn off DEP for Menu Maker?

**Soquili** · 14 July 2008, 08:14 PM

It will probably be easier for me to direct you to the Vista help for the steps to do that.

Click the Vista icon (where start button was on older versions of windows). Click on Help and Support. Type in DEP and hit enter key. Click the second result: "2 Change Data Execution Prevention settings"

**steve.ledger** · 14 July 2008, 08:19 PM

how do i turn off DEP for Menu Maker?

JM, have a look here for help with Vista DEP.

Change Data Execution Prevention settings

**JeremyMedlock** · 14 July 2008, 08:43 PM

Nope. didn't work! This sucks too, cuz i really need this program! I'm gettin irritated! I run a gaming league on yahoo/myleague.com and i'm needing to create a menu for a list of games we play and noone in my league knowns html. . LOL

**Soquili** · 14 July 2008, 08:47 PM

Did you reboot your computer after making the change?

It should not be necessary but when it comes to Microsoft should not does not always mean not.

**steve.ledger** · 14 July 2008, 09:00 PM

JM your irritation is totally ignored by software and computer hardware

I've looked through your previous posts and see that you've had no end of trouble with MM and your PCs. From what I read you have done factory re installs and even bought a new computer due to a crash (??) yet still have many issues.
One thing I note is that you appear to play around with the registry a bit when you start having problems.
While you sound like a very keen enthusiastic user, you don't come across as an experienced user.
Unless you are fully aware of what you are doing in the registry, I'd leave it alone entirely as the problems you are having may well be self-inflicted.

One other thing to try is to run MM in WindowsXP compatibility mode.
(..and yes, reboot your PC after making any changes to OS configs)