Xtreme Pro 4 installation problems - help?

[Soquili]

Steve (Octafish) did you have any applications open when trying to install version 4?

In addition to disabling the AV etc that you mentioned try the install after a fresh reboot and without any applications (including Vista's sidebar) being open.

[Egg Bramhill]

Steve, perhaps Bill can tell us whether the case matters in the filename. I notice from your screen grab it's looking for a lowercase xar. If you say the dll is in the folder then why's it reporting it can't find it?

[octafish]

Soquili/Bill: Nothing was open, although sidebar was, so I'll try again as soon as I get a few minutes. Is installation under safe mode a good idea?

Egg: Not noticed that before... I wonder why?

Thanks to both of you.

Steve

[AndFarr]

Perhaps the program was somehow corrupted during download.
You could try deleting the copy you have now and downloading again.
- AF

[octafish]

I get the same results with the downloaded program as I do with the CD...

Thanks.

Steve

[Soquili]

Cheers Egg, Windows is not case sensitive so a lower case x and an upper case X in a path are interpreted as the same letter. Unix and Linux (Mac OS X is a Unix like OS) are case sensitive. If a web server is running on Unix or Linux any website on those systems will also be case sensitive.

[Egg Bramhill]

Thanks for the clarification Bill. I knew about unix servers being case sensitive but wasn't sure about windows.

[steve.ledger]

A completely wild stab in the dark, if octafish (or anyone else) has installed SUA on his Vista (Enterprise or Ultimate edition) machine, it will render it 'case sensitive'.

There have been reports that removing SUA has left Windows Vista in a case sensitive state.

The reference to the registry setting:
HKLM\SYSTEM\CurrentControlSet\Control\Session
Manager\kernel\obcaseinsensitive

*SUA = Subsystem for UNIX-based Applications


A Vista 'repair' may fix the problem.

[Egg Bramhill]

Another strange thing about this Sledger if that the instalation program is writing to a lowercase xar filename. Look at the lower pic in Steves screengrabs.I can't say what my installation loaded to but I've definetly got an uppercase X in my path name.

[octafish]

How would I know if 'SUA' has installed? Does anyone know what update number it might be?

Thanks.

Steve