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  1. #1
    Join Date
    Dec 2006
    Posts
    6

    Default Missing text boxes

    Hi guys,

    I received my Xtreme Pro CD today, i uninstall the trial version of Xtreme Pro and then install the Xtreme Pro from the CD fine.

    I start up the program and noticed the layers, colors etc etc button texts are missing as you can see in the picture attached.

    I had already uninstall and reinstall a couple of times but no fix. I also install the patch 3.2.4 but the problem remains...

    Hope you guys could help me out. The trial version of Xtreme Pro ran fine without any problems though.

    I am running Windows Vista with everything updated including drivers.

    Thanks!

    http://img124.imageshack.us/img124/4...singil0.th.jpg

  2. #2

    Default Re: Missing text boxes

    Hi Looks like you have a missing font.

    We will be emailing you directly in the next few minutes providing you with the missing font

    Many thanks
    Customer Support

  3. #3
    Join Date
    Dec 2006
    Posts
    6

    Default Re: Missing text boxes

    Hi,

    Thanks for the fast response. I had tried your font file and installed it but still it did not fixed it. I tried reinstall again but no help.

    I found another clue, the fonts seem to be larger than normal, if I remember, the trial version doesn't have such large fonts...

    http://img265.imageshack.us/img265/5391/largevg3.jpg

  4. #4
    Join Date
    Aug 2000
    Location
    Felton, DE, USA
    Posts
    503

    Default Re: Missing text boxes

    is it possible you have vista set to use large fonts? - if so, try setting them back to normal.
    right click desktop and choose personalize, then on the left panel select the link to adust font size. the normal is 96dpi.
    Glenn

  5. #5
    Join Date
    Dec 2006
    Posts
    6

    Default Re: Missing text boxes

    Thanks glenngosack, but the fonts are already at 96dpi.

    Anyway, I fix it by just restarting the computer.

    The large fonts have also been resized back to normal.

    Looks like the fonts given to me by Xara Support works, but I did not restart the computer...

    Anyway, now the texts are back and I can resume my work.

    Thanks guys!

 

 

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