I Need Help: My exports have white surrounds.

**fighterpilot04** · 22 August 2007, 12:25 AM

im new here so bear with me please. i just installed xara extreme pro v3.2 and now everything i export has a white box around it. it didnt do this with extreme pro before the upgrade. i have tried new graphics, and some made before the upgrade. is there a setting i need to change? wtf??

**a4hire** · 22 August 2007, 12:48 AM

Are you exporting as gif or PNG? What format are you trying to xport too?

**raynerj1** · 22 August 2007, 12:50 AM

Depending on how wide the box is it could be several different things...

1. If you are exporting something other than a rectangle as a jpg, then xara will fill the remaining with the background color...

2. If you have a thin white outline then your shape is not in whole pixels...

3. If you have a white recatangle behind your shape and have mistakenly exported the white shape... You will get a white border.

Can you post an example of the garbage, then we can let you know what you did wrong...

**fighterpilot04** · 22 August 2007, 12:57 AM

http://i163.photobucket.com/albums/t.../puddyblue.png

**fighterpilot04** · 22 August 2007, 01:03 AM

check this link to see what i mean

http://www.freepowerboards.com/socom...hp?p=3662#3662

the top pic exported as png with ex-pro 3.2, the bottom with ex-pro

**raynerj1** · 22 August 2007, 01:33 AM

Sorry... can't see the graphic without logging in... I am not going to log in... sorry.

From the graphic you posted, you need to lay your graphic on the same color background then export it as a png... Your jaggies will disappear

**fighterpilot04** · 22 August 2007, 01:41 AM

sorry bout the log in thing, didnt think of that.

the pic posted shows up on the forum with a big white box around it now. it wasnt there before i downloaded ex-pro 3.2

i did recieve a message telling me some settings were created on an older version, and i chose to install with default settings. could it be one of those settings that is screwing me up/

**fighterpilot04** · 22 August 2007, 01:53 AM

just for fun, i opened xara, drew a circle, put a beveled edge on it, and exported it. it has a white square around it when i post it. it has never done that before. it used to just export the circle.

**raynerj1** · 22 August 2007, 01:55 AM

YES... Make sure you select true color+ alpha, not just true color. TRue color will give you the white box...

See examples below... white box=true color
transparent background = truecolor+alpha