i hate these new rules

**jeb** · 12 September 2007, 05:16 PM

Let's see if I understand this -

I have owned 3 different Xara products for several years now - don't use them that much, however - and if I would like a question answered I go to ... where???

Unless it is one of the "canned" FAQ's you get ABSOLUTELY NO HELP from XARA - there is no "chat" that I am aware of where one could actually communicate with a real live person - trying to find answers using the forums comes up blank - so, I ask again, WHERE does one go to get answers to questions.

Like, for example, what does it cost to upgrade to the new Xtreme if one already owns Xtreme, 3D and WebStyle? The full retail price just as if you were a brand new?

You can't find that anywhere and, guess what - THERE IS ABSOLUTELY NO WAY TO GET IN TOUCH WITH XARA - EVER THE SALES DEPARTMENT!

Is this company being run out of someones basement?

Again, how does one get questions answered?

Tks for your time and sorry for the blast but I have been trying to get answeres to some questions for Xara for a very long time now and get no where. And the last problem - when I opened 3D this morning it says my "trail has expired"! This on a program I own and have tried to register several times -I say tried because every time I have opened any of my 3 programs in the past it ask me to "register" them.

Again, tks - jb

**jeb** · 12 September 2007, 05:42 PM

OK - found the price for the upgrade - sorry about that!

**AntonyF** · 12 September 2007, 10:16 PM

Originally Posted by jeb

OK - found the price for the upgrade - sorry about that!

And your rant aside, you can't even manage to start a new topic of your own, I would say you are not helping yourself.

**aridzone** · 13 September 2007, 01:39 AM

As far as I'm concerned I will take Talk Graphics over any support
I have ever experienced!

**The Alien** · 14 September 2007, 07:22 AM

Originally Posted by jeb

Let's see if I understand this -

I have owned 3 different Xara products for several years now - don't use them that much, however - and if I would like a question answered I go to ... where???

Here, here or here, depending on whether your question is about Xtreme, X3D or Webstyle. Post your questions in a (new) thread in those boards.

Go here to see what every board on TalkGraphics forum is about.
The support you get at talkgraphics is better and faster than emailing Xara.

Read a little about the structure of an internet forum.

**Hwy101** · 15 September 2007, 01:12 AM

I have had pretty good luck with, both, getting Replys from Xara & Here On (and In) the Forum... While Neither is 'Speedy' You Generally will get an answer from either one of them.

**skipD** · 12 February 2008, 06:17 PM

Originally Posted by ankhor

Hmm missed that one, I must be getting old.

But I see the point of that, since i hate spam too.

Thanks for the explanation

Well I hate spam and the people that took over Xara sure send out a lot.
I have asked them to stop but I keep getting spam from them. I have
Band in the Box, I have Corel PSPX I have Harmony for my midi interface.
and I have Xara Xtreme and Xara 3D. So I wish they would stop.

**-=Drifter=-** · 12 February 2008, 06:19 PM

I for one get absolutely NO SPAM at all from Xara nor from Magix.....

**ss-kalm** · 12 February 2008, 06:31 PM

Neither do I ........

**steve.ledger** · 12 February 2008, 06:37 PM

Unless you've unwittingly subscribed to newsletters or agreed to supply software feedback at some stage, you ought not be getting unsolicited emails.

I don't get Xara and Magix 'spam' either.