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Thanks for the Xara Support contact details. We will get in touch with them.

P.S. I don't know if these two are related, but after leaving that Troubleshoot Compatability error screen open for a while, the computer got a blue screen!

Had not tried these. Run as Admin didn't help.

Troubleshoot Compatibility offers two options:

Try Recommended Settings
Troubleshoot Program based on problems you notice


Which do you...

114004

Hello.

After upgrading to Windows 10, Xara MX Premium won't open. Error Code 6 (see attached) advises that the program could not be started; installation folder may be damaged;...