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Thanks Kate, all sorted now!

I didn't spot the password reset link (which Gary also mentioned) the first time around, but I had a better look this time. When Gary mentioned that link, I...

Thanks Gary, and the others who replied.

Does anyone have Support's email addy for me, just in case?

Gary, the "Lost Password" link brings up a login screen and a "I've forgotten my password" link. I did click on that link before I started this thread, and I was sent an email with my password hint,...

Hi Gary and Larry -- thanks for the quick replies.

Gary, yes, I did use that link (and one other login page as well, yesterday, but now can't recall it) and it still returns "Invalid Username or...

Sorry if this is in the wrong place -- I feel like I've been locked out of my house and nowhere to turn to for help!

My usual Xara login doesn't work -- it worked when I logged in about a week ago...