Just wanted to thank you all. It is handled. It was two things at once. Whereas we thought it was the right thing to do as my dad was the purchaser in that we used his ID (email address) to buy the...
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Just wanted to thank you all. It is handled. It was two things at once. Whereas we thought it was the right thing to do as my dad was the purchaser in that we used his ID (email address) to buy the...
I wanted to let you know, that it is fixed. It was a mixture of two things; xara was looking for my mom's email address and then I had to disable the firewall.
Many thanks to all who helped me.
So far nothing has worked. I did uninstall. This time I downloaded first the .pdf owner's manual. Went to the website vs. the link in the email. The reinstallation had the 30 day extension of the...
Sorry but I have to help my folks who are at wits end. They got a laptop (FINALLY)! But decided to give it to me and they wanted to give it to me with the software ready to go. But we had a problem....