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  1. Replies
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    Re: Stop Web Pages from Jumping

    What is the link to your website where we can see this?
  2. Thread: Mobile ready?

    by PeteS
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    Re: Mobile ready?

    The term 'mobile ready' or 'mobile friendly' is so often over used and more often than that misunderstood.

    I'll explain the differences between the 2 sites you're looking at. Yes, both of these...
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    Re: Embedding YouTube Video Error

    The method on Xara-Users won't work in anything older than v9. And yes the method shown in the YouTube video is out of date too.




    Well, the src is not declaring either http: or https: so it's...
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    Re: Embedding YouTube Video Error

    That won't work.
    YouTube, just like a number of other widget providers changed the way they insert their embeddable content so it means that in order to see the video or whatever content it is, you...
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    Re: Photos not uploading fully Help please

    OK, I think the best thing to do from here in order to further investigate this particular issue is to submit a support ticket at http://support.xara.com and the support team will be able to assist...
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    Re: Photos not uploading fully Help please

    @mrryan21 - The vast number of reports that we've had since the latest update have been positive. This problem is not isolated to Xara products, but many programs that have FTP ability due to a...
  7. Re: All Designer 9 Series products updated to version 9.2.6.30798

    Hi Andy, sorry to hear you're having difficulties still. As Gary has said, please submit a support ticket at http://support.xara.com where the support team will be able to investigate this further...
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    Re: Photos not uploading fully Help please

    @Gary, there will be updates to fix that specific problem for versions 7 and 8 in due course. Due to the amount of work involved and testing that has to follow we want to ensure that the problem is...
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    Re: Photos not uploading fully Help please

    @Image23 - what version of Web Designer are you using? Please go to Help > About and copy the info from the top line of the dialog box.

    The update released today is only for version 9 programs, so...
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    Re: Open up Xara and its not as saved

    Thanks Mike.

    In that case I'd be really keen for our support team to run some tests with you and gain further information as the original problem that you had reported is appently fixed, so if...
  11. Re: WD9 Prem (up to date) drag imageto web page - WD9 jumps to fill tool?

    Could you attach a couple of screenshots now so we can understand the problem better?
    Thanks.
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    Re: Open up Xara and its not as saved

    Thanks Mike - it would appear that the original bug you reported was in fact fixed and released as part of the 9.2.4.30310 update on 19th November 2013.

    Therefore, I'd recommend updating to the...
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    Re: Open up Xara and its not as saved

    Thanks Paul. I have read the complete thread but as this originated a couple of months ago I'd like to know the version that Mike is currently using so I can give accurate information :)
  14. Re: WD9 Prem (up to date) drag imageto web page - WD9 jumps to fill tool?

    Re-installing is a bit premature.
    A couple of screenshots showing both of the problems would be worth a 1000 words I think at this stage.
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    Re: Odd upload problem

    What program and version are you using (what does the top line say in Help > About)?

    In the Publish tab of Web Properties, what have you entered for the 'Sub-Folder Path'?
  16. Re: WD9 Prem (up to date) drag imageto web page - WD9 jumps to fill tool?

    Do you mean an outline the size if the photo appears, rather than the page? If so then I suspect that you have got either the Guides or Mask layer selected as the current layer in the Page & Layer...
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    Re: Open up Xara and its not as saved

    Hi Mike,
    I'm sorry that there has been a lack of communication following this. Contacting support directly however is a far better way to get specific information regarding a particular issue....
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    Re: Main Tool Bar disappeared...

    What about selecting Window > Control Bars > Reset?
    That will reset it back to the default.
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    Re: FTP Problem - I have update

    Re-installing should not be necessary.

    Please follow these steps carefully and only make the advised changes. Making other changes to your registry could cause stability issues with your operating...
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    Re: Ho to install my XARA products in Win8?

    I'm not sure that you are getting that message when you try to install Web Designer 6... ;))

    Certainly version 5 onwards should install without any issues on Windows 8.

    Regarding the message...
  21. Thread: FTP profile

    by PeteS
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    Re: FTP profile

    These details are not stored in a file on your computer. The best thing to do is re-enter them and re-save a profile.
    Your web host can tell you the information if you cannot find it.
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    Re: Website will no longer upload intact - Xara WD6

    wfcentral, what version of Web Designer are you using? Please check this in Help > About.
    Thanks
  23. Re: Webdesigner 9 Premium error 6622.k.sp.​ad 'repeat on all pages'

    Welcome to TalkGraphics.

    No, splitting the file up will not resolve this error. The best thing to do is to contact the support team at http://support.xara.com and tell them of the problem and the...
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    Re: mousedownselect in navbar

    Since v6 there are 3 special Mouse... layers; MouseOff, MouseOver and the lesser used MouseDown.

    If you want to see it in action look at the Alpha theme in any version of Web Designer. Creating...
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    Re: Web Designer 7 YouTube Widget Not Working

    why not create a new page in your website and name it test, insert your YouTube video onto it and publish your website. That way you can try the steps out in a new page rather than editing your...
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