FTP Major Issue with new Xara 8 MX Premium

I use the hosting service Doteasy for all of my sites. I have been using Xara since Version 5 and have never had FTP issues...until now...
I upgraded to MX 8 a few weeks ago and have had no problems uploading to the basic accounts, but then I bought a domain with unlimited hosting and now when I upload, it works 2-3 times but then it locks me out of the FTP server. Says it cant find it, error, blah blah... and when I goto Filezilla, it cant connect either. I fear Xara is somehow leaving open connections to the server that isnt shutting down after the upload. It takes hours to reset.

any ideas? This is VERY frustrating when you run a web business...

the site is www.yourfloridawedding.net

here is the error in Filezilla

Status: Resolving address of ftp.yourfloridawedding.net
Status: Connecting to 108.60.14.12:21...
Error: Connection timed out
Error: Could not connect to server

oh, the funny thing is , I can connect to other sites after this one locks me out, so I know its an FTP problem and not any settings that are wrong on my end...
I contacted them about increasing my available connections but Id like to see this issue fixed.

thanks!

I have had a similar issue with FileZilla on a differrent hosting account.

I find that any mistake at all on the FTP details and my FTP account is locked out.

It turns out that FileZilla is repeatedly trying to connect and if the FTP details are wrong, it looks like a concerted intruder attempt and my host blacklists the IP address.

Sounds similar to the situation you have.

I had the same happen to me last month, tried to upload using filezilla without any success with ipage, then tried it on a few other domains registered with ipage and had the same problem, then tried an account with another hosting company and it worked. I contacted ipage and they said too many attempts had been made trying to connect to an account and therefor they blocked my ip, happily they fixed the problem. My advice is always check your ftp details before connecting.

same problem i had its an easy fix when you pull up your site map in the filezilla ftp client go to transfer settings and click passive it will connect

Quote:

---

Originally Posted by michellelinzi

I use the hosting service Doteasy for all of my sites. I have been using Xara since Version 5 and have never had FTP issues...until now...
I upgraded to MX 8 a few weeks ago and have had no problems uploading to the basic accounts, but then I bought a domain with unlimited hosting and now when I upload, it works 2-3 times but then it locks me out of the FTP server. Says it cant find it, error, blah blah... and when I goto Filezilla, it cant connect either. I fear Xara is somehow leaving open connections to the server that isnt shutting down after the upload. It takes hours to reset.

any ideas? This is VERY frustrating when you run a web business...

the site is www.yourfloridawedding.net

here is the error in Filezilla

Status: Resolving address of ftp.yourfloridawedding.net
Status: Connecting to 108.60.14.12:21...
Error: Connection timed out
Error: Could not connect to server

oh, the funny thing is , I can connect to other sites after this one locks me out, so I know its an FTP problem and not any settings that are wrong on my end...
I contacted them about increasing my available connections but Id like to see this issue fixed.

thanks!

---