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hello all, I was having trouble with an animation working on a particular website when previously it had been fine.
I thought it was something to do with the software changes so I reset it and still no luck and I went to reinstall it and now are unable to there is an error message that the software is still running.
It has all been deleted so cannot understand.
I have an attachment of the error message.
If anyone could assist would appreciate, regards Mark
Mark, did you try restarting your computer? Many times when I have such a problem, restart often fixes it. Other wise start the task manager and see if you can tell what process is still running and end that,
hello Larry, I always restart after removing programs, I've used a cloning tool for the registry, there was a reference to version 6 in their but did not fix it even though it was removed.Quote:
Originally Posted by wizard509
I think I have tried the other suggestion but will have a look.
Thank you for all your other help with everything else, you are a champion, regards Mark
I cannot reinstall Webstyle 4, Xara 3D 6 or the other products: Menu Maker 1.1 or Menu Maker 1.1 Template Pack. I keep getting "DLL missing" and other errors. I had it on CD (which was lost in a major flood) but did transfer them to HD where I am trying to reinstall them from.
There are some odd-named DLL folders in the old install (on a HD I can't access the Internet from) but I don't know what programs they match up with, if any, or what I should do with them.
I'm running Vista with plenty of RAM and HD space.
HELP!!!
With Menu Maker I get this screen.
Attachment 95275
This is what is in the DLL folder:
Attachment 95276
You may need to reinstall MM by running the setup as administrator (right-click the setup file >> Run as Administrator)
Once installed, right-click the desktop shortcut and again >> Run as Adminstrator
This will register the files on the system and write the necessary entries to the windows registry
I also get the same thing with WebStyle 4 when I try to reinstall it w/FrontPage extensions:
Attachment 95277
These are the folders in my Xara program folder:
Attachment 95278
Unfortunately, I don't even see a forum for Webstyle!
HELP!
Thanks. I tried that - I install all my software as admin even though I'm the only user. Additionally, I seem to have completely disappeared from Xara's records - I can't re-register anything. I get taken to a purchase page - no way to put in my S/N.Quote:
Originally Posted by sledger
Doesn't matter if you're the only user, some older software needs this additional step (right-click the setup file >> Run as Administrator) due to UAC which was introduced with Windows Vista
It appears your only recourse is to lodge a support ticket with Xara
http://support.xara.com