-
Ok well I bought webstyle 4.0 and installed it. worked great... until just recently it started crashing when i click on "color" to change the colors of anything. Well I uninstalled it and reinstalled it from my cd that xara sent me. Problem is now when i get on and it downloads the new templates and all they are marked "new" and when i click them it says i must purchase them in order to use them..... these are the same templates that i was using before I uninstalled and reinstalled from the cd.
One thing i did notice is that when i install from the cd it never asks me for my serial #... it just installs... asks me to register.. and thats it.... but no entry of the serial #
can anyone help ? i am in the middle of a website design using one of these templates for a company..... its urgent!! thanks
-
Ok well I bought webstyle 4.0 and installed it. worked great... until just recently it started crashing when i click on "color" to change the colors of anything. Well I uninstalled it and reinstalled it from my cd that xara sent me. Problem is now when i get on and it downloads the new templates and all they are marked "new" and when i click them it says i must purchase them in order to use them..... these are the same templates that i was using before I uninstalled and reinstalled from the cd.
One thing i did notice is that when i install from the cd it never asks me for my serial #... it just installs... asks me to register.. and thats it.... but no entry of the serial #
can anyone help ? i am in the middle of a website design using one of these templates for a company..... its urgent!! thanks
-
Try clicking on the top left corner and selecting 'dont connect automatically' close ws4 and restart it. Then click on a template labelled new and a connection box will appear. Enter the member name and password of the xara online account from which you purchased the product and continue to cause the templates to be downloaded
-
HI Antwon2323
I can see you haven't had much help on this. It would be a suggestion that if your problem has been resolved you let the people in the forum know and post a reply to your original isssue.
If has NOt been solved, try this. Turn off all antivirus and firewalls you may have on your system and then do your install. I would even try turning off those two items if you already have WS4 installed and see what hppens then
Good Luck
