3.2.1 updates released

The Xara Xtreme downloads page (www.xara.com/downloads/xtreme/) now provides version 3.2.1 of Xara Xtreme and Xara Xtreme Pro. This is an update on the 11-Jun 3.2 release, including a number of bug-fixes, many of them thanks to posts on this forum. Thanks for all the help and feedback!

The 3.2.1 trials will over-install the 11-Jun versions, and if you’ve already unlocked it will remain unlocked. Just make sure you close all running instances of Xtreme/Pro before installing.

Here’s a summary of the main changes:-

Updated help
Fix for color palettes disappearing from color line when changing to full screen mode (http://www.talkgraphics.com/showthre...249#post211249)
Fix for problem with OpenType fonts on Windows XP x64 edition
Fix for text tool bug that sometimes caused text to disappear on save/load
Several XPS export fixes (linear, elliptical and circular transparency should now work, please report any problems if you find otherwise)
Fix for layer problems evident when importing the downloadable Photo clipart (http://www.talkgraphics.com/showpost...7&postcount=30)
Fix for crash caused by shift clicking an elliptical fill on a group of objects with different fills
Fix for erroneous “set current attribute” message being shown when feathering a bitmap object
Fix for serious error on changing the fill type of a bitmap filled shape
Fix for guide layers being lost when saving a multi-page document (http://www.talkgraphics.com/showthre...336#post212336)
Fix for wrong aspect ratio on imported multi-page TIFF
Pasting attributes no longer sets current attributes, if ‘make new objects have most recent attributes’ is off
Setting stroke on a line no longer sets current stroke attribute (issue 2 in http://www.talkgraphics.com/showpost...8&postcount=55)

Thanks

Neil

Excellent!

quick work there on some of these issues - thanks!

Thanks so much Neil! I verified the 2 problems I had were fixed. #1 & #5

Great job!
:)

Not sure if this is the place to ask the question - but is anyone else who bought the excellent Xara X very recently having problems getting the website to offer the upgrade free?

I've emailed support, but no reply yet. Should I be downloading the trial anyway, or am I to wait for CDs or what? I'm a bit confused. :confused:

Quote:

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Originally Posted by Fergus

Not sure if this is the place to ask the question - but is anyone else who bought the excellent Xara X very recently having problems getting the website to offer the upgrade free?

I've emailed support, but no reply yet. Should I be downloading the trial anyway, or am I to wait for CDs or what? I'm a bit confused. :confused:

---

Hi Fergus, welcome

See this thread - Neil's post [#3]
http://www.talkgraphics.com/showthre...t=free+upgrade

:)

Here's my usual drone about software quality, company responsiveness, and customer inclusion. See, now this is a company.

I don't mean to be repetetive, but I've been party to some well known sw products in contact and business management space, and their support forums were manned by a couple of straggler vendors who made add-ons to improve the product ( make it what it should have been before it was released in essentially beta form ). In the forum posts, the vendors threw out some "solutions" to usage and bug problems, and when that didn't help, they suggested you buy an add-in. It was formally known that company personnel don't monitor or respond in the forums. How dumb can you get. They viewed the forums as a liability and a cost, rather than an opportunity at public relations, and support. Answer a question once in a forum, and 200 people may be helped by the answer to one. Since the forum was not monitored, no suggestions or bugs were followed-up on, leading to mass customer exodus, "noone is listening to us".

It's extremely refreshing to see a smart, nimble, intelligent, communicative company engaged, and motivated by market response. Just as police use citizens' eyes and ears as an extension of their limited force, you use the users' daily struggles and findings. And then you incorporate those into central product development activity. Common sense to some, but incredulously foreign to many... May you remain part of the few who "get it".

Thanks for the update.

Thank you for the fast update.

Quote:

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Originally Posted by handrawn

Hi Fergus, welcome

See this thread - Neil's post [#3]
http://www.talkgraphics.com/showthre...t=free+upgrade

:)

---

Steve, thank you for this. However, I have previously followed the steps outlined there and did so again this AM (my time). I get a reported $39 upgrade become a $69 charge on the next page, and so have not proceeded. I did register my product and do successfully log in.

Any suggestions?

Quote:

---

Originally Posted by Fergus

Steve, thank you for this. However, I have previously followed the steps outlined there and did so again this AM (my time). I get a reported $39 upgrade become a $69 charge on the next page, and so have not proceeded. I did register my product and do successfully log in.

Any suggestions?

---

Hmm postage? although 30 bucks is a bit steep.
My upgrade cam from $49 to 65 or something like that
luckily the euro is strong so in euro`s it cams out under just 50
still enough to buy a brandnew game, but still.

ty vm for the quick response!!!

Quote:

---

Originally Posted by Fergus

Steve, thank you for this. However, I have previously followed the steps outlined there and did so again this AM (my time). I get a reported $39 upgrade become a $69 charge on the next page, and so have not proceeded. I did register my product and do successfully log in.

Any suggestions?

---

Hi Fergus,

Sorry about this - it seems that we don't have the discounts setup quite correctly for the particular Studio product that you own. I've asked for this to be corrected and then you'll be emailed to let you know when you should try again.

Thanks

Neil

Thanks Neil!

Not sure if this has been asked before.

If I install the update now, what happens when I get my cd?

If I install from the cd then I will be going back to the original version.

Surley I need to install the cd to get all the fonts and clipart installed, or is there another way of doing this.

Hi JJ,

If you purchase the upgrade or receive it as your initial purchase you will receive a CD with the most recent version. Currently the download is a trial version (can be unlocked). The developers get feed back from the Beta testers and they also read the feedback here at Talkgraphics.

You may have noticed there was a download version dated June 11 and then a new download dated June 20 which contained updates in response to the Beta testers and feedback from the forums.

The development team will decide when to have a cutoff date for further improments before the program is sent to the company that creates the CDs for distribution.

When the CD arrives it will have the most recent program that was available for download for the version you purchased.

If you purchased within the time frame for the free upgrade, you will receive the CD for the newest version when it become available.

Not being a Xara Group Ltd employee, that is the way it has been done in all previous releases and what I infer from the information available on the Xara website.

Quote:

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Originally Posted by NeilH

...
Fix for color palettes disappearing from color line when changing to full screen mode (http://www.talkgraphics.com/showthre...249#post211249)
...

---

At last ! :)

When by chance would the vista 64BIT version come out??

I got a new pc really juiced up and hungry to hop into Xara and extract its full capabilities, prior I only had a pent3 55mhtz and xara still worked very well on that system,

but unfortunately Xara shows a lot of glitches inside vista 64BIT, this is the new demo I downloaded.

is there a general release date for this?

regards....Happily anticipating customer..:)
Mark

Mmm.... Too much too serious updates in this version. I prefer to wait for 2-3 months more until next update )))

oops I meant 550 mhtz.:p

vista 64bit performance..

Maybe it's just your graphics drivers. Vista is renowned for less than optimal drivers because it's so new. If you can try an alternative driver, it might help.

I sometimes get graphical artefacts with Vista32 when Aero is on. See if things get fixed if you switch Aero off.

hi guys thanks for the suggestions, I actually only have vista home premium so I don`t get the aero interface, I have 4 gig ram so its not a ram issue and I dont know much about computers just a bit about software so I`m not sure how to change drivers? Pauland if you could elaborate that would be great help thanks :)

sincerely, Mark.

Hi Mark,

It's not too hard to change drivers, but I'm not running Vista and I'm wary about trying to help you if you're not sure of what to do. Either someone else will step in with some instructions, or perhaps you could get a mate around to help you?

That said, it's usually a matter of going to the support section of the website for the manufacturer of your graphics card and checking out the latest drivers and following the instructions there.

Paul

Thanks Paul,
I`ll check out the graphics card website.

its a nvidea Gforce 8800 gts.

no real observable problems seem to occur until I use the edge feather
slider, then the artifacts and problems occur...I`ll check the drivers
and see what my seller has to say about insallation..
thankyou..

Mark,

oopss!!....
I intsalled an auto driver update from the graphics card dialogue box
that searched the internet looking for solutions, it was all automatic
and told me to restart the pc,,
and it made my screen go funny,

anyone know how to uninstall a driver from Nvidea, its a nvidea Gforce 8800 gts installed on vista 64bit, home premium...

Mark..

screen capture of funky colours after automatic driver installation,
I assumed it was downloading it from the nvidea website when it was searching the internet as it said, but end result after restart was this..

Mark,

first image doesnt seem to have posted...

Hi Mark,

If you have a My Computer icon on your desktop (not standard in Vista) you can right click on the icon and select Properties then select the Hardware Tab then click on the Device Manager button.

If you do not have the My Computer icon on the desktop click the start button, if you have My Computer on the start menu (right hand side of menu). Right click My Computer and select Properties, then Hardware, then Device Manager.

If no My Computer on the start menu then select Control Panel. When Control Panel opens up select Classic View (upper left of the window).

In Control Panel double click the System Icon. Select the Hardware Tab then click the Device Manager button.

I don't have a Vista machine here at work so I'm guessing at the wording although it should be similar to Windows XP which I do have here.


Once you have the Device Manager open, expand the node for Display Adapter. Right click on the adapter name and select Properties. In the properties dialog select the Driver Tab. Click on the Roll Back Driver button and follow the prompts.

im sure the device manager had the display adapter as the Nvidea card,
now its just reading "standard VGA graphics adaptor"...

PHEW !:eek:

Thanks Bill !:D ... that worked..

you guys are legends,

I would have been boiled chook without ya`s.

that was an intense 10 minutes, I chewed off all my finger nails and sweat 5 litres... life looks ok again...


Ok, lets try something else,

Glad I could help. I had the same problem when I was running one of the Vista beta release last year. Having that Roll Back Driver button has been a great asset.