Installing XX4P on more than one computer

Hi, this is my first post.

I have been using previous versions of Xtreme Pro on my 2 desktop PCs plus my laptop.

When version 4 came out I bought the upgrade and installed okay onto my PC, but when I try to activate the copy on my laptop it tells me my licence number is incorrect (I tried both serials).

According to the support website:

"Can I install my Xara software on to more than one computer?" Yes, the license allows you to install copies onto as many computers as you require - so long as you are the only user. For example, you could install it on both your desktop and laptop computers.

However the Legal section in the Version 4 help file has a different story:

You are permitted to: 1. load or download the Software and use it only on a single client computer which is under your personal control;

On Monday I put in a support ticket asking for clarification on the issue but have not had a reply yet.

Has anyone else been able to activate V4 on more than one computer?

Cheers

Ron

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Originally Posted by Hexen53

Has anyone else been able to activate V4 on more than one computer?

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I have... I use two desktops and a laptop. I've successfully installed XXP4 on one desktop and the laptop, and XX4 on both desktops.

Sorry, I know that doesn't help!

If you continuing to read the EULA, point 2 it does clarify that you can transfer the software to any of your computers, as long as only one is in use at any one time.

2) transfer the Software from one computer to another provided it is used on only one computer at any one time;


But the wording is confusing and we'll try and fix it - lawyers for you. They love confusing, that's how they get paid.

The bottom line Charles, is are you (Xara) going to make it an issue if we load the software on multiple computers, as long as we are only using one at a time? it sounds from your reply that you deem that acceptable.

Yes that is acceptable, and it is what the EULA is meant to say. It's the only reasonable and fair thing to do in my opinion. I have six computers, but there's only one of me, so I can't be cheating anyone by having it on all my machines. Other companies should take the same view in my opinion.

But this is only as long as they are my computers and under my control and can't be used by anyone else at the same time.

So in effect we're licensing the software to you the person, not tied to a specific computer.

That works for me - Thank you for clarifying that.

WHOOOWHOOO! I will put mine on my laptop now too! :D

FYI...I buy a personal license for home use and have my office buy a second license for my employer, for my work machine. Though I have the only access to software on that PC, should I leave the company, they will still have a copy that is legal for another person to use. And I get to keep MY copy.

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Originally Posted by samrc

FYI...I buy a personal license for home use and have my office buy a second license for my employer, for my work machine. Though I have the only access to software on that PC, should I leave the company, they will still have a copy that is legal for another person to use. And I get to keep MY copy.

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I think it's now fairly obvious from what Charles has said that the second license for your employer means it is licensed to 'him' - not you or anyone else (assuming it's his name that is the registered license holder)

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So in effect we're licensing the software to you the person, not tied to a specific computer.

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If the copy you use at work is registered in your name, then obviously, you hold two licenses and the EULA applies to you in both cases.

Hopefully Charles can confirm or otherwise for us both :)

Thanks for the clarification.

It seems that my problem activating the software on my laptop was due to me downloading the standard version by mistake and then trying to apply my Pro serial - Doh!

Ron

The license I hold in MY name (using my own email address and home mailing address) would allow me to put that software on 3 machines:
- personal home desktop
- personal laptop
- work pc
All of those machines are used solely by me and based on Charles's clarification I would be legally correct to do so.

HOWEVER, I choose to NOT use my personal license on the work pc.
Instead, I hold a second license IN MY OWN NAME (using the company email and street address) that is used specifically for the business pc. Should I leave that company, another person would take my job, use that software fully legally. I would walk away from that license and continue to use MY personal license only. I do this method with all software that allows multiple computers because there is no conflict of who owns the software and is the company running a legal copy... The software company (XARA in this case) is not ripped off and if they continue to upgrade, it will not interfere with MY personal license.

If I used MY OWN personal license at the office, before leaving I would have to uninstall the software, stripping that machine of a resource. Otherwise imagine if it were all the same license and someone got to the upgrade before me. Then the company would get the upgrade breaks and I would be out in the cold starting from scratch! That just bite me in the end.

So its jsut cleaner and neater if there is a parting of the ways that we each have a license.
And I leave the company with a resource I know is beneficial.

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Originally Posted by samrc

FYI...I buy a personal license for home use and have my office buy a second license for my employer, for my work machine. Though I have the only access to software on that PC, should I leave the company, they will still have a copy that is legal for another person to use. And I get to keep MY copy.

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I do the same thing.

Samantha,

As Sledger says:

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Originally Posted by sledger

If the copy you use at work is registered in your name, then obviously, you hold two licenses and the EULA applies to you in both cases.

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It may be wiser to have the office copy changed to the business owners name. As long as only one copy is being used in the office it shouldn't be a problem that you and not the owner is using the software, but Charles should comment to be sure. As it stands, it would appear that YOU hold two licences.

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Originally Posted by ss-kalm

Samantha,

As Sledger says:It may be wiser to have the office copy changed to the business owners name. As long as only one copy is being used in the office it shouldn't be a problem that you and not the owner is using the software, but Charles should comment to be sure. As it stands, it would appear that YOU hold two licences.

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And that would mean that HE could use the program on two computers
AT THE SAME TIME, cool. ;)

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Originally Posted by ss-kalm

It may be wiser to have the office copy changed to the business owners name. As it stands, it would appear that YOU hold two licences.

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Yes, that's the cleanest way to do it and that's how I handle it. The home copy of Pro is in my name, the work copy is in the name of the place I work at. I don't want there to be any confusion between the two which keeps me out of any trouble at work. There's no question about who owns what that way.

Nope... Staying in MY name until/unless I leave the company.
1) I have corporate credit card in MY name that matches all the registration info, easier for payment and tracking.
2) All software specific to MY machine only (not Word, Excel, etc) are registered to my name, per request from the owner. That registration information is kept separate from the other software info so it will not be put on other machines. Limited access to the disks and serial numbers.
3) Registered with business name, physical address and email so it is truly separate from my own personal license.
4) When I purchased from Xara, I went through the sales staff and discussed best options.

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As it stands, it would appear that YOU hold two licences.

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SO???? The owner of the company and I both know the difference.
He wants my name on there so correspondence, updates, messages, etc all come to me not him.

The important issues:
- Xara is paid for two licenses.
- There is a separation between my own and the companies copies for payment and registration
- Neither the company nor I will lose valuable software if there is a parting of the ways.
- I trust myself to walk away from the license that is not mine.
- Since my boss has the ability to change the name on the account at any time, he is satisfied and actually prefers to have my name on it at this time.

Charles would be the best person to clear this up :)

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Charles would be the best person to clear this up

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Nothing to clear up for me or the company I work for! Charles was very clear:

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Charles Moir Charles Moir - Xara Group Ltd
Yes that is acceptable, and it is what the EULA is meant to say. It's the only reasonable and fair thing to do in my opinion. I have six computers, but there's only one of me, so I can't be cheating anyone by having it on all my machines. Other companies should take the same view in my opinion.

But this is only as long as they are my computers and under my control and can't be used by anyone else at the same time.

So in effect we're licensing the software to you the person, not tied to a specific computer.

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(Muttering to myself: I should NOT have posted!!! These folks are way to worried about my name being on two licenses. SHEESH!)

- Xara license terms are being honored
- Xara receives payment for 2 licenses on two different credit cards at 2 different addresses
- My company has a license and I have a license.
- Software is used on 3 machines (1 OFFICE pc, 1 HOME pc+laptop)
- It's Simple!
- Everyone concerned is protected from improper installations and it has worked GREAT for everyone concerned for YEARS! If it ain't broke, don't fix it!!!)

EVEN IF LEGAL, EVEN IF ALLOWED, I did not want to put MY SERIAL NUMBER on a work computer. I did not want to lose MY software to a company should I leave and did not want the company to lose their software to me. Either way one of us would lose.

But for others, if they want to put it on all three computers (office, home, laptop) because they all are used by the same person, not at the same time, that is a PERSONAL decision.

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Originally Posted by samrc

(Muttering to myself: I should NOT have posted!!! These folks are way to worried about my name being on two licenses. SHEESH!)

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Hi Samantha,
I'm not seeing that holding two licenses in your own name is problem.
I think everyone here is just trying to respond to your situation and put forward their understanding of the EULA and Charles' clarification of it.
Distilling this to a simplified conclusion is the goal here. Though as I say, Charles would be the better person to confirm anything said here.

1. You own the Computer/s
2. You own the license/s
3. You are the only user

Would you agree that about covers it?

I have one copy of XXP4 in my name and it is installed on 3 computers. My laptop at work, and my laptop and desktop at home. No one ever uses the program except me. No one ever even uses those computers except me.
Well I did catch the dog surfing the net a few times but he doesn't use XXP ;)

surfin or sniffin :D

1. You own the Computer/s
I own a pc and laptop, the company owns the other pc
My home pc and company pc currently have XX, XXP3 and XXP4 installed.
My laptop does not have any version installed but once I have XXP4 on CD, it will be!

2. You own the license/s
Company has paid for licenses.
I have paid for licenses.
All the licenses carry my name. But the one set lists the company name/address/email as the contact/purchase info
Each time test and try an Xara product at home, I end up buying it.
Then I go into the office and buy a copy for the office.

3. You are the only user
CORRECT. The three machines are in my sole control. No other people can log on to my equipment.

Since I am the SOLE USER of all the equipment/software, and do not use multiple computers at the same time, I COULD have LEGALLY used only one XXP4 license to cover all three installations. I just choose not to do that. I choose to force the company I work for to buy their own copy. Personal decision. Others may choose not to do that.

I think I got the idea several posts back..

It's easy for me.. I leave, I take my 'puters...

They are mine, all mine...:)