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FTP to subdomain not working
I've tried to put a subdomain like customtumblers.susannb.com into the public_html/customtumblers and it won't work.
See screenshot. Is this something that WebDesigner can't do or am I entering the information wrong?
I've taken out username and password for privacy. See screenshot
Attachment 132977
Re: FTP to subdomain not working
Sue the url should be :
susannb.com/customtumblers
Which does work ;)
Re: FTP to subdomain not working
Sue, I would also change the Website URL to http://susannb.com/customtumblers/.
Acorn
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Re: FTP to subdomain not working
Have changed it as you wrote but still getting ftp error login
Took another screenshot in case there's still something not right and you see it.
Attachment 132979
Quote:
Originally Posted by
Acorn
Re: FTP to subdomain not working
If you're sure your user/pass are correct, try dropping the menu under Connect Using and choose FTPS (FTP over SSL/TSL). Leave the other settings as is.
If you click Explore Web Space, what error do you get?
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Re: FTP to subdomain not working
I'm sure the username and password are good. I've even copied the password to be sure.
I tried this and still get "FTP error: Login denied."
sub-folder set to public_htl/customtumblers/
website URL set to: https://susannb.com/customtumblers/
Here's a screenshot of the cpanel
Attachment 132980
Quote:
Originally Posted by
Chris M
If you're sure your user/pass are correct, try dropping the menu under Connect Using and choose FTPS (FTP over SSL/TSL). Leave the other settings as is.
If you click Explore Web Space, what error do you get?
Re: FTP to subdomain not working
By creating additional FTP accounts and setting the subdomain root as the home directory under the "FTP access" menu, you can limit directory access.
Re: FTP to subdomain not working
Sue the link you provied is correct:
https://susannb.com/customtumblers/
Re: FTP to subdomain not working
Quote:
Originally Posted by
Egg Bramhill
I think Sue has done some edits, but can't upload the result.
You can log into cPanel, Sue. Are you really, really sure you're using the same login details, they should be the same.
Re: FTP to subdomain not working
Yes, I can log into the Cpanel. And yes, correct, did some edits to try to get the program to work.
I am using the exact same username and password. Still get login failed.
Quote:
Originally Posted by
Chris M
I think Sue has done some edits, but can't upload the result.
You can log into cPanel, Sue. Are you really, really sure you're using the same login details, they should be the same.