An unknown png error has occurred

Hi all,
I've been working on updating our website and this morning I'm getting this error "An unknown png error has occurred". I haven't uploaded any new images since Friday, so is there any way to open this .xar file? I thought maybe removing the last two images I imported may help, but no luck. I did get another error earlier this morning which forced me to close Xara 11 Premium, but I can't remember what it said. Upon reopening, I'm now getting the png error.

Can anyone offer some help? Thanks in advance.

Sincerely,
Pete Gregory

Quote:

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Originally Posted by PeteGregory

Hi all,
I've been working on updating our website and this morning I'm getting this error "An unknown png error has occurred". I haven't uploaded any new images since Friday, so is there any way to open this .xar file? I thought maybe removing the last two images I imported may help, but no luck. I did get another error earlier this morning which forced me to close Xara 11 Premium, but I can't remember what it said. Upon reopening, I'm not getting the png error.

Can anyone offer some help? Thanks in advance.

Sincerely,
Pete Gregory

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Pete, the cleanest way would be to get Xara to look at it.

Do you have a recent backup?

Acorn

Yes, I called my IT dept and they are retrieving a back up file, but I figured I'd ask here first.

Thanks Acorn :)

This recovery approach, https://www.talkgraphics.com/showthr...a-corrupt-file, still has merit.

The correct link page is: http://archive.xaraxone.com/html/shareware.html.

Acorn

Forgotten all about ExpandXar Acorn. Good find!

Thanks Accorn. I forget it too and I could not remember the name either.

thanks again for the info, i was able to pick up an earlier version from IT