Re: Exporting to .psd redux
Hi Louis,
The download does not contain the movies, fonts, fills, etc. that are on the CD.
The download version doesn't have any program restrictions other than a time limit it will function.
Did Xara Support help with the previous problem?
Re: Exporting to .psd redux
Bill,
Xara did an export of the old file for me, but my customer changed a few things so by the time I got it, it was useless. On my latest support ticket, I offered that I needed to be able to do the export from my own computer, which is what generated the suggestion that I reinstall. But, I don’t want to lose the fills and fonts, both of which I use. I’m happy to spring for a new CD but it will take a week at least to get it and I have to deliver something later today. I suppose I could try installing the download on top of what I already have rather than deleting the existing program, but I’m not sure that will help and I’d rather deal with my customer than lose the program.
Thanks,
Louis
Re: Exporting to .psd redux
I seem to recall attempting to install a download version over a CD version once. (I like to try a lot of things just to see if they will work :eek:)
I think the download reported the CD version was newer and would not install.
Re: Exporting to .psd redux
I'm going to try it. Nothing ventured, nothing gained. I'll let you know.
Louis
Re: Exporting to .psd redux
Louis when I tried it was on a backup computer and not my primary machine.
Re: Exporting to .psd redux
Well, I threw caution to the wind and I installed the downloaded program without uninstalling the CD version. The installation seemed to go fine, but when I tried to do the export I got the same result. I'm going to ship .jpg's for now and do my best to keep the customer happy and order a replacement CD. Maybe that will work. Sometimes s*** happens.
Re: Exporting to .psd redux
. . . except that now the program won't open at all. The Xara FAQ's say to submit a support ticket when I get the error message "Please insert the installation CD and restart the program." That's what I got and that's what I did.