Visitor can't see popups on my website
One of my visitors reported to me, he couldn't see anything happening when he pressed a button on my website that normaly should display a popup. He tried to do this on other browsers but no luck... and every option is set to: enable popups.
My other visitors don't have this issue.
Anyone who knows why he is not able to see it? Maybe it has something to do with xara webdesigner 7 ?
Re: Visitor can't see popups on my website
Thomas
Can you provide a link to the page that contains the pop up?
I suspect that your visitor has disabled pop-ups on her or his browser and in that case there is nothing you can do.
Re: Visitor can't see popups on my website
I had a client who was 100% sure that his site was not working because the pop ups were not working and he said he checked it on two browsers on his laptop so I asked him to bring his laptop in and as gary suggested he had pop-ups disabled in both his browsers. If everyone else is alright then it is not webdesigner but the clients pc/laptop - more than likley.
Re: Visitor can't see popups on my website
Thanks for awnsering. My client has on both his browsers pop-ups enabled. This puts me back to the beginning.
Link: http://www.hawkz.be/medals.htm normaly if you click on a name of a medal for example "tank medal" there should be an popup fading in. but my client does not see it.
Re: Visitor can't see popups on my website
Works fine here in all browsers.
If everyone else has no problems but he does, then it certainly cannot be a WD7 problem.
Which Operating System does your client use?
What Security software does he have installed?
Which two browsers has he tried and what version are they?